Silk Road forums
Support => Customer support => Topic started by: grizwalds on August 21, 2013, 01:20 am
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My account was recently taken from a phishing site (yes I'm a dumbass I know) but I'm just wondering how long it takes customer support to get back to you about these kinds of things? I had just purchased coins from the vendor SmartCoin and all I really want is my coins. Please help. The original account was grizwalds and I'm now forced to use a new account griswolds.
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Until you verify your old account you are unfortunately stuck waiting for CS to get to your ticket. They are usually very quick, so stay patient.
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Until you verify your old account you are unfortunately stuck waiting for CS to get to your ticket. They are usually very quick, so stay patient.
Okay thank you. It's only been about 2 hours since I contacted them so hopefully it's soon.