Silk Road forums

Support => Customer support => Topic started by: limpythecat on August 20, 2013, 03:59 pm

Title: Login failed, please try again
Post by: limpythecat on August 20, 2013, 03:59 pm
It seems that I cannot access my account anymore no matter how many times I try to log in. I am certain that I have not been phished and I have had a full scan on my pc from multiple anti viruses.. I have no idea what is going on. I created a new account so that I could message the guy who I last purchased from and so that I could send a message to support.

The order I last made was currently processing, not in transit.

Is it possible that I somehow got hacked and if so, would it be easy for the hacker to cancel the order and steal my coins? I have tried deleting and redownloading the TBB to no avail..

Getting pretty worried as I have potentially lost a hundred quid
Title: Re: Login failed, please try again
Post by: limpythecat on August 20, 2013, 05:08 pm
UPDATE

 I opened a ticket and Silk road support have reset my password and no funds have been lost.

Result :)
Title: Re: Login failed, please try again
Post by: cirrus on August 20, 2013, 05:10 pm
Good to know and happy you got back in :)