Silk Road forums

Support => Customer support => Topic started by: loudmouth on August 16, 2013, 01:03 pm

Title: bitcoin transfer
Post by: loudmouth on August 16, 2013, 01:03 pm
so just transfered bitcoins to my SR account first time I'm new. they have yet to show is that normal?how long does it usually take?
Title: Re: bitcoin transfer
Post by: cirrus on August 16, 2013, 01:12 pm
You should give it up to 12 hours to process.  It usually takes only an hour or two but since there are so many variables it's best to wait the full 12 before panicking. 
Title: Re: bitcoin transfer
Post by: Boilerbaggins on August 27, 2013, 07:13 am
I Just transferred from my Blockchain wallet to SR about 30 minutes ago and have been in a panic since SR still says 0.00,  i just wanted to say THANK YOU for this post as i am way more relieved to know it can take up to 12 hours.

Worst case scenerio, if 12 hours goes by and my account still says 0.00, will all of the info from Blockchain help me (i have been careful to make sure i have backup copies of all my transfer info just in case there is an issue).

Sorry if this is a stupid question/response, im a confirmed newbie and just a little nervous about my first transactions and want to make sure i take the appropriate steps to not lose my first precious bitcoins (they have sentimental value to me now)  ;D
Title: Re: bitcoin transfer
Post by: seeker4517 on August 27, 2013, 11:51 am
It never takes longer than 2 hours usually. I've been waiting over 12 hours, something is wrong.
Title: Re: bitcoin transfer
Post by: samesamebutdifferent on August 27, 2013, 12:05 pm
This issue is currently being discussed in this thread:

http://dkn255hz262ypmii.onion/index.php?topic=207692.0

Please keep discussion re the delay issue in the one thread, if everyone creates a new thread for the same issue the customer support board just becomes clogged and it doesn't help resolve the issue. I appreciate the anxiety this type of issue can cause, please be assured the admins are aware of the issue and will be working to resolve it as quickly as possible.

This issue has happened before on a number of occasions and it was resolved with every btc finding its way to the intended account.

If your coins have not arrived after 12 hours please submit a support ticket to SR support via the market site, links are in the sticky at the top of this board.

I will lock this thread to allow discussion to continue in the other thread.