Silk Road forums

Support => Customer support => Topic started by: ahutsonsooner on August 11, 2013, 11:45 pm

Title: Going to resolution!!
Post by: ahutsonsooner on August 11, 2013, 11:45 pm
 :(  Should i start suggesting things to the vendor or wait for an admin to make a decision.  I cannot click on  resolve for another 4 days and I didnt know if i should make any suggestions to the vendor or is it best to let the SR support contact them??  I dont know what to do or what is the best practice??
Title: Re: Going to resolution!!
Post by: cirrus on August 12, 2013, 12:33 am
You have another topic open on this... please just one topic at a time.  As for the question I think it's always important to try and reach out to the vendor first, then if there is no resolution, then let SR support mediate.