Silk Road forums

Support => Customer support => Topic started by: Yumma on August 07, 2013, 05:23 pm

Title: Login failed on all three accounts. Please help!
Post by: Yumma on August 07, 2013, 05:23 pm
I have three separate buyer accounts, one is my main account and the other two serve as backups. I've tried accessing all three and even creating a new account but nothing seems to work. I've never had this kind of issue before. Do I need to update something? I've been using my mobile phone for the majority of my transactions over the past year and a half, could that be the issue? Any help would be greatly appreciated.
Title: Re: Login failed on all three accounts. Please help!
Post by: cirrus on August 07, 2013, 05:47 pm
Make sure you are directly logging into here: http://silkroadvb5piz3r.onion/

A lot of the phishing sites will give you an error every time you attempt to log in or create an account.  All they are doing is taking your username and password.
Title: Re: Login failed on all three accounts. Please help!
Post by: Yumma on August 07, 2013, 10:40 pm
I have it bookmarked and know it by heart. Unfortunately I've been a victim of phishing before.

I talked to a friend who can still access his account and he said DPR put out a security warning regarding the whole thing with tor mail being shut down. Does anyone know if this could mean there's been an upgrade in security on the SR that is making it more difficult for mobile devices and apps to login? I've seen a few people complaining that orweb hasn't been working the past few days and I know that's the main way to access tor on android devices (I'm currently using apple).
Title: Re: Login failed on all three accounts. Please help!
Post by: cirrus on August 08, 2013, 02:07 am
In this case try to create a new account in order to message SR support on the main site about resetting your password(s).
Title: Re: Login failed on all three accounts. Please help!
Post by: DrT22281 on August 08, 2013, 06:03 am
Are you guys able to even access the website? I can't even get to home page? plz help!!
Title: Re: Login failed on all three accounts. Please help!
Post by: childishfun on August 08, 2013, 06:13 am
SR url is not working for me, hasn't been for last 3 hours.

Weird as it feeds back quickly and then says "Problem loading page"

Rather than just timing out.