Silk Road forums

Support => Customer support => Topic started by: larry2times on August 06, 2013, 03:09 pm

Title: Please help - What happend to vendor high carts?
Post by: larry2times on August 06, 2013, 03:09 pm
I have a pending order with him , Few hours ago i spoke to him and all seemed ok, suddenly hes rating disappeared and he is not a vendor anymore , Anybody knows what is going on ?
I am more afraid of the timing it came at , since tormail got compromised and stuff , anybody knows anything?
Title: Re: Please help - What happend to vendor high carts?
Post by: cirrus on August 06, 2013, 04:54 pm
I haven't seen anything showing he ran off but vendors who do not log into their accounts within a certain number of days will automatically be put on vacation mode.  They also have the ability to be invisible to so even though you can't see him that doesn't mean they are completely gone.  Give it a few days.
Title: Re: Please help - What happend to vendor high carts?
Post by: samesamebutdifferent on August 06, 2013, 09:31 pm
Vendors are put into vacation mode after 3 days if they do not log in.