Silk Road forums

Support => Customer support => Topic started by: travelingmatt on August 05, 2013, 09:11 pm

Title: Login failed
Post by: travelingmatt on August 05, 2013, 09:11 pm

Hi there! I was unable to log in to my SR account today. No, I haven't forgotten the passphrase :-) I tried creating a second account to contact SR Support, but when I try to send the message all I get is this:

"Sorry, an error was encountered.

We could not find the page you were looking for."

Hope someone can help me out, thanks.

Title: Re: Login failed
Post by: cirrus on August 05, 2013, 09:42 pm

Got your message, and we've forwarded it on.  Should have an answer soon.

Title: Re: Login failed
Post by: shinobidragon on August 07, 2013, 01:29 am

This EXACT thing has just happened to me. I am no longer able to access my ShinobiDragon buyer account. Just after I did a high trust exchange and I'm really hoping thats just coincidence.

Title: Re: Login failed
Post by: pbo on August 07, 2013, 06:14 pm

i just tried going to the SR login page and it says sorry  an error was encountered??????

Title: Re: Login failed
Post by: cirrus on August 07, 2013, 08:44 pm

I'm not having any issue signing on to the main page.  Make sure BOTH of your tor bundles are updated before attempting to sign on again.  Also, make sure you're attempting to log in or creating a new account through this url.   http://silkroadvb5piz3r.onion/silkroad

Title: Re: Login failed
Post by: shinobidragon on August 07, 2013, 09:09 pm

SR support did a password reset for me and I'm fine now.

Title: Re: Login failed
Post by: samesamebutdifferent on August 08, 2013, 08:20 am

Thread locked as resolved.