Silk Road forums

Support => Technical support => Topic started by: iCaNsee on August 04, 2013, 02:23 pm

Title: Invalid Password
Post by: iCaNsee on August 04, 2013, 02:23 pm

I did not change nor forget my password, however I'm unable to log-in.  I'm given the "login failed" message.

I'm worried that someone somehow may have taken my account.  If staff could contact me I'd appreciate it.

Title: Re: Invalid Password
Post by: iCaNsee on August 04, 2013, 02:26 pm

I also had messages that hadn't been deleted yet containing my personal information.  If SR staff could please contact me that would be much appreciated.

Title: Re: Invalid Password
Post by: cirrus on August 04, 2013, 02:33 pm

If you lost access to your account, create a new account and then send a message to SR Support with your old username and be prepared to provide some information to verify your account.

Also, NEVER put personal information on a message without it being encrypted for this very reason.