Silk Road forums
Discussion => Silk Road discussion => Topic started by: PinnacleGoods on August 03, 2013, 12:55 am
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So, we put this in the PinnacleGoods vendor review thread, but thought to share it here as well to get an idea what the larger group thinks is appropriate to do when a buyer threatens a vendor.
PinnacleGoods just got this from anonymouse123 for refusing to take their order because of their buyer stats, and then their attitude - which was really bad. We don't work with people with bad attitudes.
Oh, and anonymouse123 said this too:
"if you google my name you can see i got busted with 34k and a dozen different drugs including several thousand pills last year i don't fuck people over i do legit business."
WOW! In this country, you do not go free if you are busted with "34k and a dozen different drugs including several thousand pills", unless you cooperated with law enforcement. So, someone mentions this and thinks it will make us want to do business with them, because they got busted with lots of drugs and didn't do any time? REALLY???
We were cordial as always:
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From PinnacleGoods:
We choose who we do business with carefully to try and avoid problems. We do not have time to send messages back and forth like this. We do not answer to you, things do not have to make sense to you. This is our business, and we run it the way that makes sense to us. We choose to do business with people who we feel we will have good experiences with, and for the most part this strategy of carefully selecting clients has been a very successful one for us.
Sorry but we must place you on our blacklist. Please do not send us any additional messages, we will not reply to them and we will not sell any product to you. We wish you nothing but the best, but we can not do any business with you.
Thank you
Pinnacle Goods Group
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We got this threat in response from anonymouse123:
"your a fucking POS. if you would have just answered me from the beginning this conversation wouldn't have lasted so long. your the most ridiculous mother fucker on here. YOU made this happen. instead of saying "please contact us if you have any questions" you should have said "fuck you i'm cancelling your order and if you ask why i will ignore you and then blacklist you". your going to regret being a stubborn little prick, i'll see to that. i'm going to fucking ruin you. i have several accounts many with much better stats and since i have nothing better to do with these bitcoins i'll use them to ruin your reputation. enjoy the 100% positive feedback while it last. ignorant fucking ass hole. your not even going to see it coming. i actually ordered some versed off of you not too long ago. hope it was worth it prick."
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Vendor Support and SR Support were already notified of this via PM.
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So, SR staff, vendors, buyers, spies, hangers-on, and everyone else, what should be done when a buyer says "i'm going to fucking ruin you" and goes on to tell about how they "have several accounts many with much better stats and since i have nothing better to do with these bitcoins i'll use them to ruin your reputation."?
Would you just ignore them?
Would you fight fire with fire?
Or does anyone have similar stories they think might be appropriate to share?
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'Internet Tough Guys' should never be taken too seriously. You have what at your disposal? Escrow to avoid the 'I didn't get the package' accusations, a DCN number. Is this guy going to spend money with you from several different accounts just to give bad feedback? Doubt it.
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I say hes a lil punk whos full of shit.
if he had accounts with better stats then why would he make an order with shitty stats?? makes no sense to me
Id just ignore that lilttle buttplugg
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You're a new vendor. You're going to have to deal with all kinds of buyer crap until you get established. Your feedback is vulnerable to anything less than a 5/5. And they know it.
You may even get attacked by a rival rogue vendor if they don't like your prices.
Just do the best business you can. It'll all work out in the end. Serious buyers will see the odd feedback that sticks out and deduce that it's some asshat trying to extort you or some rival rogue vendor trying to ruin your stats.
It sucks. But in a few weeks you won't even care anymore.
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Just do the best business you can. It'll all work out in the end. Serious buyers will see the odd feedback that sticks out and deduce that it's some asshat trying to extort you or some rival rogue vendor trying to ruin your stats.
It sucks. But in a few weeks you won't even care anymore.
^This is fantastic advice.
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I agree. Look at what the idiot said, "I got busted IRL with blah blah blah, google my name!" what a fucking idiot.
I doubt he will pay for product to leave bad feedback, and for every asshole there should be 5 good guys. You dd nothing wrong and made a good choice outing him. ;)
All the best
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how many 'good' accounts is he really likely to have? 3? 5?
If you start receiving a few 1/5 feedbacks, at least you'll know which accounts are his. I'd imagine SR would be prepared to scrub some if not all of those from your record since you've already raised the issue with them and you're expecting it to happen.
And they may even be prepared to ban the accounts which left you the 1/5's.
So in summary, you may yet escape this with no real problems. And he may lose all the 'good' accounts he supposedly has.
And if SR refuse to scrub the bad feedbacks and ban his accounts... well then all you can do then is ensure you explain where the 1/5's come from and link to this page from your vendor page.
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Just completely ignore this clown. Sounds like the words of a keyboard warrior making empty threats. Thankfully he never ordered from you, its best not to respond back to pm for this situation.
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You're a new vendor. You're going to have to deal with all kinds of buyer crap until you get established. Your feedback is vulnerable to anything less than a 5/5. And they know it.
You may even get attacked by a rival rogue vendor if they don't like your prices.
Just do the best business you can. It'll all work out in the end. Serious buyers will see the odd feedback that sticks out and deduce that it's some asshat trying to extort you or some rival rogue vendor trying to ruin your stats.
It sucks. But in a few weeks you won't even care anymore.
Dead on perfect answer. +1
Don't even wait a few weeks to stop caring. Stop now. Focus completely on making your new customers happy and ignore the background noise.
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I wish there was better ways for vendors to deal with problem customers like this. The nickname looks familiar, i'll be sure to keep an eye out.
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like i said later on i didn't really have any intention on doing that i was just trying to piss him off in the only way i possibly could. he cancelled an order on me for no good reason at all which was hedged and i lost like 5% of my bitcoins. did not give two shits. and also said to contact him if i had any questions, i did just that and got blacklisted. this guys a fool and he brought it on himself. and stop complaining so much guy. if you don't like it here then leave. all i hear you do is complain constantly about everything. i just wanted to know what was going on and this dick had to make things extremely difficult. i wasted $60 in fees getting the bitcoins to order this from him. so yeah i got a little pissed off.
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If you have something on your stats that might make a vendor think twice, message the vendor before ordering. If the vendor commits, then place an order.
If you spent that much in fees to get coin, why not take the extra simple step to ensure a vendor won't cancel on you? A vendor doesn't owe a buyer any explanation for why they cancelled an order. It is nice to let a buyer know why though.
Now, you probably need to ask vendors before ordering if they will accept your order from here on out.
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Next time just come on the forums and request your desired product, then there will be a list of vendors willing to assist you. Forget this prick, he had no right to cancel your order.
Hate the way they think there fucking God or DPR, you are not, so why can't us buyers leave some feedback stating why the order was cancelled. I hope there's a time, you can't afford to be picking and choosing your buyers.
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thanks for the replies guys. yeah i'm always going to make sure to send the vender a message before ordering anything from now on i just never thought of it before. i'm kind of new here, i've only made a hand full of transactions. no bad stats just not much to go by i guess. i just wanted to make sure i replied on here because i noticed over 500 people have looked at this thread and it's not as bad as he's making it seem. i know i probably shouldn't have said those things it was kind of childish i should have just let it go. luckily i was able to order the product i wanted from someone else and it should be here soon.
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thanks for the replies guys. yeah i'm always going to make sure to send the vender a message before ordering anything from now on i just never thought of it before. i'm kind of new here, i've only made a hand full of transactions. no bad stats just not much to go by i guess. i just wanted to make sure i replied on here because i noticed over 500 people have looked at this thread and it's not as bad as he's making it seem. i know i probably shouldn't have said those things it was kind of childish i should have just let it go. luckily i was able to order the product i wanted from someone else and it should be here soon.
You're in pretty deep now, I doubt people are going to want to do business with you anymore.
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...Something like that happened to me....but the customer got his order.....then wanted a refund.....got his buddy vendor friend involved.....and they both told me that I would be sorry.....and that I really did not know who ran this place....and that the old timer's would fuck me over......that guy followed me around for a month....posted on every post I replied too.....his buddy vendor friend just got banned from SR.....
Best thing to do is ignore them........move on.....and keep doing business.
Good luck......make sure vendor support know who this customer is.
So, we put this in the PinnacleGoods vendor review thread, but thought to share it here as well to get an idea what the larger group thinks is appropriate to do when a buyer threatens a vendor.
PinnacleGoods just got this from anonymouse123 for refusing to take their order because of their buyer stats, and then their attitude - which was really bad. We don't work with people with bad attitudes.
Oh, and anonymouse123 said this too:
"if you google my name you can see i got busted with 34k and a dozen different drugs including several thousand pills last year i don't fuck people over i do legit business."
WOW! In this country, you do not go free if you are busted with "34k and a dozen different drugs including several thousand pills", unless you cooperated with law enforcement. So, someone mentions this and thinks it will make us want to do business with them, because they got busted with lots of drugs and didn't do any time? REALLY???
We were cordial as always:
-----
From PinnacleGoods:
We choose who we do business with carefully to try and avoid problems. We do not have time to send messages back and forth like this. We do not answer to you, things do not have to make sense to you. This is our business, and we run it the way that makes sense to us. We choose to do business with people who we feel we will have good experiences with, and for the most part this strategy of carefully selecting clients has been a very successful one for us.
Sorry but we must place you on our blacklist. Please do not send us any additional messages, we will not reply to them and we will not sell any product to you. We wish you nothing but the best, but we can not do any business with you.
Thank you
Pinnacle Goods Group
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We got this threat in response from anonymouse123:
"your a fucking POS. if you would have just answered me from the beginning this conversation wouldn't have lasted so long. your the most ridiculous mother fucker on here. YOU made this happen. instead of saying "please contact us if you have any questions" you should have said "fuck you i'm cancelling your order and if you ask why i will ignore you and then blacklist you". your going to regret being a stubborn little prick, i'll see to that. i'm going to fucking ruin you. i have several accounts many with much better stats and since i have nothing better to do with these bitcoins i'll use them to ruin your reputation. enjoy the 100% positive feedback while it last. ignorant fucking ass hole. your not even going to see it coming. i actually ordered some versed off of you not too long ago. hope it was worth it prick."
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Vendor Support and SR Support were already notified of this via PM.
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So, SR staff, vendors, buyers, spies, hangers-on, and everyone else, what should be done when a buyer says "i'm going to fucking ruin you" and goes on to tell about how they "have several accounts many with much better stats and since i have nothing better to do with these bitcoins i'll use them to ruin your reputation."?
Would you just ignore them?
Would you fight fire with fire?
Or does anyone have similar stories they think might be appropriate to share?
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i would also like to know how to deal with a buyer who leaves negative feedback as 'revenge' for receiving negative feedback themselves due to retarded/disruptive behaviour.
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That's easy.........just move on.......put them on the vendor roundtable black list........
Another rule I have is.....if any buyer tells me they have more than 1 buyer account.......I will cancel their order.......I figure it's going to be a hassle........and I have already been down those roads before........If I even suspect the slightest attitude.....or anything.......I will not take their order.......again not worth the hassle........because there are so many.......cool.....excellent......happy....good karma customers.....out there........why deal with some that will become a hassle?
Good luck
i would also like to know how to deal with a buyer who leaves negative feedback as 'revenge' for receiving negative feedback themselves due to retarded/disruptive behaviour.
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Don't you have to have a vendor tag under your name to get into the private vendor section? Isn't that where blacklists are?
Some sellers put a blacklist on their profile page to explain who and why bad feedback was left.
By now, if anyone's been on SR long enough, as a buyer when you see that one 1/5 sitting between a bunch of 5/5s you kind of know what the deal is and ignore it. And you think to yourself, "aha, that numbnuts is getting blacklisted."
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Next time just come on the forums and request your desired product, then there will be a list of vendors willing to assist you. Forget this prick, he had no right to cancel your order.
Hate the way they think there fucking God or DPR, you are not, so why can't us buyers leave some feedback stating why the order was cancelled. I hope there's a time, you can't afford to be picking and choosing your buyers.
well i'm glad at least some people agree with me!
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BTW, PinnacleGoods is gone he's not selling on here anymore.
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Another rule I have is.....if any buyer tells me they have more than 1 buyer account.......I will cancel their order.......I figure it's going to be a hassle........and I have already been down those roads before........If I even suspect the slightest attitude.....or anything.......I will not take their order.......again not worth the hassle........because there are so many.......cool.....excellent......happy....good karma customers.....out there........why deal with some that will become a hassle?
I'm not sure why more than one account immediately signals scammer.
I have four buyer accounts, all with decent stats. I prefer switching between them to keep a little more privacy and anonymity.
I have never scammed anyone and have only been scammed once out of about 100 orders.
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BTW, PinnacleGoods is gone he's not selling on here anymore.
Interesting. That happened quickly.
Was he selling for only five days or something?
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he was here for a month and made 75 transactions. he was complaining a lot about all the messages he had to answer everyday. i saw him post things on his page like if all the whining doesn't stop he will be out of here soon. kind of ironic complaining about people complaining. part of being a vendor is having to deal with complaints and questions if you have that many customers you must be making a lot of money.
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and if you guys read the other thread where i posted are entire conversation you would see he was being an ass. i'm usually actually quite nice if treated the same way.
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and if you guys read the other thread where i posted are entire conversation you would see he was being an ass. i'm usually actually quite nice if treated the same way.
I was going to say I'm pretty sure you may have bought from me before and I was septic at first because of the name and stats but just nicely asked you to contact me and you did and we moved forward
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Great question.....I get about 40-50 messages everyday.....if the customer takes the time to read my main page & terms and conditions....and is polite.........I would love to have them as a customer......about 30% of the time that is not the case....they do the gangster talk......want to order a lb on their very first SR transaction....and ask questions that are already covered on my main page......or tell me how many SR accounts they have......and all the problems whey have had with other vendors.....it really throws up a red flag........There are so many cool, polite, good karma customers.....it's just easier to deal with them.
All that being said....had guy message me....that was on the vendor black list.....I checked it....and he was on it.....the guy seemed cool to me....so I took him on as a customer.....and helped get his name off the list......he has been a good customer ever since :)
Another rule I have is.....if any buyer tells me they have more than 1 buyer account.......I will cancel their order.......I figure it's going to be a hassle........and I have already been down those roads before........If I even suspect the slightest attitude.....or anything.......I will not take their order.......again not worth the hassle........because there are so many.......cool.....excellent......happy....good karma customers.....out there........why deal with some that will become a hassle?
I'm not sure why more than one account immediately signals scammer.
I have four buyer accounts, all with decent stats. I prefer switching between them to keep a little more privacy and anonymity.
I have never scammed anyone and have only been scammed once out of about 100 orders.
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"...a fucking POS ...mother fucker ...stubborn little prick ...i'm going to fucking ruin you ...ignorant fucking ass hole ...prick."
The book I use for advice on how to write business letters would appear to be out of date.
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as for this 'vendor roundtable' i applied for membership months ago and have not had any reply or response regarding it.
i came to the conclusion it was closed or not even real despite the ability to 'join' in the settings.
'someone will contact you soon'.... yea right....
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as for this 'vendor roundtable' i applied for membership months ago and have not had any reply or response regarding it.
i came to the conclusion it was closed or not even real despite the ability to 'join' in the settings.
'someone will contact you soon'.... yea right....
I applied as soon as I became eligible and was approved for access like in less than a day.
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I was cancelled by 2 seperate vendors in a row from overseas. I wrote them both a message and only 1 replied with 'Maybe we dont ship to your country' which they said they do on the vendor page. I just wrote them a 'Thankyou for your time' and took my business elsewhere. I lost money cos of hedged too.
I have made a few orders now and spent maybe $800 but with about 28 transactions. The only reason I have that many is because of the lotteries. I didnt know beforehand that vendors tsometimes think you are trying boost your stats...I literally play them to try win coin :p. If the vendors looked closer they would see they are $20-30 per game instead of $1 games...Really regret playing them now because I dont want vendors having to think twice when I place an order :(
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It stinks that we can't "all just get along".
There is a great community here, but with the subject matter, bad seeds are going to be a part of life.
I have lurked for a long time before starting to make purchases, which I have done recently.
Most of my transactions have been great so far, and I have had a couple of vendors cancel my order without shipment. I did not bother them to clarify why, I just assume it is because I am a n00b buyer at this point.
I am a customer, but I don't act like an asshole. The vendors are here risking a lot to try to provide me with something that I would have a hard time getting elsewhere. I treat them with respect, and want to be treated the same way.
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as for this 'vendor roundtable' i applied for membership months ago and have not had any reply or response regarding it.
i came to the conclusion it was closed or not even real despite the ability to 'join' in the settings.
'someone will contact you soon'.... yea right....
I applied as soon as I became eligible and was approved for access like in less than a day.
Good for you, i also applied as soon as eligible and my request remains;
SR Vendor
For vendors only! Approval Pending
I also contacted 2-3 admin personnel and was told to be patient as inigo would deal with the matter soon...
that was around the 1st quarter of 2013.
Back to the topic @ hand though...
something has to change, some of these buyers are already using multiple accounts freely.
as sellers we are constantly at the mercy of self-serving crooks who hide under the guise of anonymity.
buyers accounts should cost money to obtain, and accounts used for harassment or scamming should be frozen including the sign up fee and any funds within the account.
that would keep at least some of the scum at arms length.
buyer feedback would also be a great idea that shouldnt be too difficult to implement, and with the added security of 'buyer account bonds' these vermin would actually stand to lose out if they are found to be abusing the system.
also, a 100% correctly answered SR basic facts Q&A checklist should be required before an account is issued to keep fools from placing orders and then asking the most ignorant of questions over & over again and then threatening buyers with negativity for not answering dozens of mails immediately.
tl:dr - buyer account bonds, buyer feedback & 100% Q&A site checklist before account is issued would be a good start