Silk Road forums

Support => Customer support => Topic started by: Mala on August 01, 2013, 12:25 pm

Title: Unauthorized withdraw during the site was down
Post by: Mala on August 01, 2013, 12:25 pm

Yesterday the site was down for a while and now all my money is away. There made a withdraw at 10:43 UTC, but I can't see the receiver adress. Was that silk road or a phishing site? I hope you understand my english, it is not my mother tongue.

Title: Re: Unauthorized withdraw during the site was down
Post by: upthera on August 01, 2013, 06:03 pm

 subbing...      curious to find out if this was a phishing attack(SR's address is pretty easy to remember w/a few tricks) or if it is something else.  Good luck.

PS. your english is fine!  better than many native speakers.

Title: Re: Unauthorized withdraw during the site was down
Post by: cirrus on August 01, 2013, 07:57 pm

You'll need to open a customer support ticket on the main site so admins can look into it for you.  The blank withdrawal address is normal.

Title: Re: Unauthorized withdraw during the site was down
Post by: samesamebutdifferent on August 01, 2013, 09:01 pm

As cirrus stated please contact SR support via the market site, link is in the sticky at the top of this board, I'll post it here for you too seeing as English is not your first language:

http://silkroadvb5piz3r.onion/silkroad/support