Silk Road forums

Discussion => Newbie discussion => Topic started by: blackballbros on July 30, 2013, 07:52 am

Title: Cancel FE order?
Post by: blackballbros on July 30, 2013, 07:52 am
I'm new to SR and made the mistake of FE for an order. I now have the option to cancel the order as it has been processing for almost 5 days now. If I cancel this order will I receive my money back?
Title: Re: Cancel FE order?
Post by: cirrus on July 30, 2013, 07:57 am
If you have already finalized your order, the funds have been released to the vendor and you will not be able to get them back unless you work it out directly with the vendor.
Title: Re: Cancel FE order?
Post by: Boostedh on July 30, 2013, 07:59 am
You shouldnt have even  been able to FE if you can still see the order, just don't click finalize
Title: Re: Cancel FE order?
Post by: blackballbros on July 30, 2013, 08:03 am
What do you mean "just don't finalize" I don't even see that as an option? I see Auto Finalize and it says N/A? There is only a 'cancel' option to click on.
Title: Re: Cancel FE order?
Post by: blackballbros on July 30, 2013, 08:04 am
When I say FE, I'm talking about how when I bought the product FE was listed in the shipping price. For a cheap shipping price FE was in the option, for the more expensive price there was no FE with it. I never did anything to release the funds myself that I know of.
Title: Re: Cancel FE order?
Post by: Boostedh on July 30, 2013, 08:06 am
Quote from: blackballbros on July 30, 2013, 08:03 am
What do you mean "just don't finalize" I don't even see that as an option? I see Auto Finalize and it says N/A? There is only a 'cancel' option to click on.

Ok, I took it wrong.  I thought you meant you'd already FE'd but still wanted to cancel the order. 

What you should do is message the vendor, explain yourself, and ask them to cancel it.  If they don't respond in the amount of days you've got left to wait for them to put it "In Transit" then you'll be able to cancel the order yourself.
Title: Re: Cancel FE order?
Post by: blackballbros on July 30, 2013, 08:07 am
I do have the ability to cancel the order. I just don't know if I press cancel if I will be refunded, or if I cancel the order will be terminated and I will not receive my money.
Title: Re: Cancel FE order?
Post by: cirrus on July 30, 2013, 08:08 am
Quote from: blackballbros on July 30, 2013, 08:04 am
When I say FE, I'm talking about how when I bought the product FE was listed in the shipping price. For a cheap shipping price FE was in the option, for the more expensive price there was no FE with it. I never did anything to release the funds myself that I know of.

Oh, I see what you're saying.  If you want to cancel the order and the option to do so is available, definitely do so and you will receive the funds back in your account.
Title: Re: Cancel FE order?
Post by: Boostedh on July 30, 2013, 08:10 am
youll be refunded
Title: Re: Cancel FE order?
Post by: blackballbros on July 30, 2013, 08:10 am
Thank you both for helping me! I canceled the order and I received a full refund! Thanks again!
Title: Re: Cancel FE order?
Post by: Boostedh on July 30, 2013, 08:13 am
Not a problem.


+1 Karma since you have none :)
Title: Re: Cancel FE order?
Post by: cirrus on July 30, 2013, 08:19 am
Quote from: blackballbros on July 30, 2013, 08:10 am
Thank you both for helping me! I canceled the order and I received a full refund! Thanks again!

Glad to hear it!  :)