Silk Road forums

Support => Customer support => Topic started by: lickmytoesies on July 29, 2013, 06:49 pm

Title: bitcoin exchange trouble!
Post by: lickmytoesies on July 29, 2013, 06:49 pm
i purchased bitcoin on bitbargain, everything went fine with the transaction, the bitcoins were transferred into my wallet.
BUT when i then tried to transfer them from that wallet to my silkroad account to buy stuff it fucked up!
i clicked to make a deposit into my account and copied the address and pasted it to the textbox on bitbargain to make the transfer. It all seemed to go fine, bitbargain came up with a message saying it was a success etc.. but when i went back onto silkroad account there was no sign of any change and balance remained at 0.000???

someone help??
Title: Re: bitcoin exchange trouble!
Post by: cirrus on July 29, 2013, 06:56 pm
Give it some time - the transfers don't happen immediately. It depends on the exchange that sent them and how fast they are sent.  It sometimes takes hours.  If you don't see them in a few hours then post back here.
Title: Re: bitcoin exchange trouble!
Post by: lickmytoesies on July 29, 2013, 07:03 pm
thanks maybe i am jumping the gun a bit. ill wait it out and see what happens.
whats the longest it should take? and is there anything i can do if nothing happens???
Title: Re: bitcoin exchange trouble!
Post by: cirrus on July 29, 2013, 08:11 pm
There really isn't a set time for how long it can possibly take since it's dependent upon the place that is sending it as well as the site receiving it.  If you don't see it in a little bit you can send a message on the main site in the customer support center that can attempt to look into your account.

Title: Re: bitcoin exchange trouble!
Post by: lickmytoesies on July 30, 2013, 04:04 pm
it came through and turned out all fine  ;D
thanks for the help though! ill not be a newbie for long lol
Title: Re: bitcoin exchange trouble!
Post by: cirrus on July 30, 2013, 08:59 pm
Glad to hear it!  I'll go ahead and lock this thread since you've received your coins!  Thanks for the update!