Silk Road forums

Support => Customer support => Topic started by: anon13211321 on July 29, 2013, 02:30 am

Title: Order not being placed after leaving shopping cart.
Post by: anon13211321 on July 29, 2013, 02:30 am

I'm trying to place an order right now and its something that I definitely need to be shipped out on Monday, but when I click to place my order in the shopping cart it just refreshes the shopping cart and nothing changes. I've waited a while and thought it may just take a while to process, but its been nearly an hour now and it still hasnt changed. Any info on this problem? Thanks a lot in advance.

Title: Re: Order not being placed after leaving shopping cart.
Post by: cirrus on July 29, 2013, 05:34 am

Have you made sure you've selected all the shipping options on the items you're trying to purchase before proceeding?  There is a drop down box for each item in your cart that you need to select one of their shipping items.