Silk Road forums

Support => Customer support => Topic started by: Osmosaurus on July 24, 2013, 01:19 pm

Title: Processing
Post by: Osmosaurus on July 24, 2013, 01:19 pm
How long does it usually take to get my package from the vendor, from that time when I hit the order button?
I have waited for 5 days and it is still "Processing". It´s a Finnish domestic order.

Please dont strike me down, for im new here and pondering if this even really works or did I just loose pile of money :D
Title: Re: Processing
Post by: cirrus on July 24, 2013, 01:22 pm
Vendors have 4 days to put your order in transit.  If they haven't done that, then you will have the ability to cancel the order ... or you can give them more time - whichever you prefer.  Have you tried to contact them about it? 
Title: Re: Processing
Post by: Osmosaurus on July 24, 2013, 01:28 pm
Yes, I did ask about the order this morning. Vendors profile says "was last seen: today".
I may be a bit hasty, but if the profile promises 2 days and nothing happens in 5 days.. Well I get a bit confused, this is my first time afterall.
Title: Re: Processing
Post by: samesamebutdifferent on July 24, 2013, 08:00 pm
If I were you I would just cancel the order, as you say the vendor appears to have been online, your order has not been confirmed after quite some time now and they have not responded to your messages.
Title: Re: Processing
Post by: Osmosaurus on July 25, 2013, 04:17 am
If I were you I would just cancel the order, as you say the vendor appears to have been online, your order has not been confirmed after quite some time now and they have not responded to your messages.

I cancelled it, that dude didn´t have any transactions anyway. Deliveries in Finland seems like very slow or non-existent. I have to more vendors left to test, then i´m all out of luck and summer vacation.