Silk Road forums

Support => Customer support => Topic started by: Armsman on July 22, 2013, 11:22 pm

Title: SR main page not loading
Post by: Armsman on July 22, 2013, 11:22 pm
Hi im new here and trying to set up my account and stuff but everytime i link the SR URL to my tor url it says "Sorry, an error was encountered.

We could not process your request.."

 Can anyone help me out ? ty
Title: Re: SR main page not loading
Post by: Aussie bob on July 23, 2013, 12:25 am
Hi, I'm not sure I understand what you mean by

everytime i link the SR URL to my tor url

   Do you mean typing the SR url in the address bar of your browser? 

   Are you using the tor browser bundle? Are you using this exact url

   silkroadvb5piz3r.onion/     ?

   
   




Title: Re: SR main page not loading
Post by: Armsman on July 23, 2013, 01:00 am
Hi Aussie Bob yes to all your questions lol
Title: Re: SR main page not loading
Post by: krhsdnl on July 23, 2013, 01:02 am
I'll second that:

when connecting to the normal .onion url via TOR, the main page displays an error.

to wit:

Sorry, an error was encountered.

We could not process your request.

Title: Re: SR main page not loading
Post by: Aussie bob on July 23, 2013, 01:10 am
  Well, I do keep getting logged out, and have to refresh the login page again & again because I'm getting weird captcha. There's been some issues with that reported a lot lately. So almost certainly no error of your own, prob have to wait until they rectify  ::) I am logged on, though. I'm tails, but I don't think that would make a difference to actually connecting to the site. Maybe they've limited new connections for a bit? Sorry I couldn't be more help, you'll get on shortly, I'm sure :)
Title: Re: SR main page not loading
Post by: Armsman on July 23, 2013, 01:33 am
Ok ill just wait ty for the reply guys :D
Title: Re: SR main page not loading
Post by: cirrus on July 23, 2013, 02:04 am
The site is back up and everything should be working.  Still having the same problem?
Title: Re: SR main page not loading
Post by: Armsman on July 23, 2013, 02:52 am
Yes still the same problem for me http://puu.sh/3JrP2.png.
Title: Re: SR main page not loading
Post by: THIS MACHINEKILLSFASCISTS on July 23, 2013, 03:22 am
Same prob here too :(
Title: Re: SR main page not loading
Post by: Aussie bob on July 23, 2013, 03:31 am
Same prob here too :(

Your username is awesome. You even spelt fascists correctly. +1
Title: Re: SR main page not loading
Post by: THIS MACHINEKILLSFASCISTS on July 23, 2013, 03:37 am
Thanks AusBob and not just a name, it's a way of life! :)

(not literally.....idealistically tho)
Title: Re: SR main page not loading
Post by: cirrus on July 23, 2013, 06:33 am
Can you guys provide more details?  Is it still happening even if you restart Tor?  Can you login and then it happens?  Does it happen predictably or only every once in awhile??
Title: Re: SR main page not loading
Post by: lufc1992uk on July 23, 2013, 02:07 pm
im having the same problem, i think sr is down
Title: Re: SR main page not loading
Post by: MfGentleman on July 23, 2013, 02:09 pm
It says:

"Silk Road
anonymous market


Sorry, an error was encountered.

We could not process your request. "

edit: Restarting Tor didn't help
Title: Re: SR main page not loading
Post by: RaFaeL5 on July 23, 2013, 02:12 pm
Having the same error as posted above...
Title: Re: SR main page not loading
Post by: Tommy Vercetti on July 23, 2013, 02:15 pm
Same here...

Haaalp!
Title: Re: SR main page not loading
Post by: leaf on July 23, 2013, 02:15 pm
same error here.
Title: Re: SR main page not loading
Post by: Tessellated on July 23, 2013, 02:19 pm
Down for sure:

"Sorry, an error was encountered.

We could not process your request."
Title: Re: SR main page not loading
Post by: Tommy Vercetti on July 23, 2013, 02:21 pm
Oh god, please don't let this be another DOS attack.... please!  :-\
Title: Re: SR main page not loading
Post by: 1mIcedout on July 23, 2013, 02:35 pm
Can you guys provide more details?  Is it still happening even if you restart Tor?  Can you login and then it happens?  Does it happen predictably or only every once in awhile??

Was logged in about an hour ago.. Then clicked on a new page and got the error message.. Have not been able to get in since..
Title: Re: SR main page not loading
Post by: usa2usadutchxtc on July 23, 2013, 02:36 pm
right in the middle of our mdma sale also.......eerrrrr
Title: Re: SR main page not loading
Post by: findingcure on July 23, 2013, 03:00 pm
Same here...
Title: Re: SR main page not loading
Post by: SmokyCoky on July 23, 2013, 03:03 pm
Same here...


me too
Title: Re: SR main page not loading
Post by: Armsman on July 23, 2013, 03:16 pm
It's giving me login page now but keeps saying login failed please try again :(
Title: Re: SR main page not loading
Post by: Tessellated on July 23, 2013, 03:20 pm
I am now able to connect.
Title: Re: SR main page not loading
Post by: vaper on July 23, 2013, 03:20 pm
It's working again :)
Title: Re: SR main page not loading
Post by: IvanTheMediocre on July 23, 2013, 06:50 pm
I keep getting 'login failed' when I try to login. I know I'm using the correct details. Is anyone else besides Armsman having this issue?
Title: Re: SR main page not loading
Post by: samesamebutdifferent on July 23, 2013, 08:07 pm
I keep getting 'login failed' when I try to login. I know I'm using the correct details. Is anyone else besides Armsman having this issue?

Please contact SR support via the market site if you are unable to log in, instructions are in the sticky at the top of this board and/or the SR wiki.

If you need to reset your pass phrase you will need to create a new temp account and verify yourself  by sending support the BTC address of the SR wallet you used to fund the account you cannot log into.

I also see DPR has also just posted regarding some bugs they are working on:

http://dkn255hz262ypmii.onion/index.php?topic=189346.0
Title: Re: SR main page not loading
Post by: IvanTheMediocre on July 23, 2013, 09:13 pm
I keep getting 'login failed' when I try to login. I know I'm using the correct details. Is anyone else besides Armsman having this issue?

Please contact SR support via the market site if you are unable to log in, instructions are in the sticky at the top of this board and/or the SR wiki.

If you need to reset your pass phrase you will need to create a new temp account and verify yourself  by sending support the BTC address of the SR wallet you used to fund the account you cannot log into.

I also see DPR has also just posted regarding some bugs they are working on:

http://dkn255hz262ypmii.onion/index.php?topic=189346.0

Nice one, cheers!
Title: Re: SR main page not loading
Post by: IvanTheMediocre on July 23, 2013, 09:38 pm
Sorted! SR support saved the day. Very impressed with the customer service. Thanks guys :D