Silk Road forums

Support => Customer support => Topic started by: ihateonions on July 19, 2013, 12:48 am

Title: new to silk road. ordered something 2 days ago still says processing
Post by: ihateonions on July 19, 2013, 12:48 am
i ordered something 2 days ago and it still says processing. the btc's have come out of my account. the seller asks for FE but i dont have that option yet. how do i FE? In my orders it says AUTO FINALIZE N/A. I did a lot of research on the seller and he seems very good. just dont know if theres something more i need to do on my part. any help would be much appreciated as im new to the game! cheers
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: cirrus on July 19, 2013, 12:49 am
Vendors have 4 days to mark the order in transit.  If after 4 days they still haven't, the "cancel" option will become available to you.

As for finalizing early, I would strongly advise against doing this as it means you have no recourse if the vendor scams you.
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: ihateonions on July 19, 2013, 12:52 am
thanks cirrus and if i did cancel my funds would be sent back to my account?
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: Aussie bob on July 19, 2013, 12:52 am
i ordered something 2 days ago and it still says processing. the btc's have come out of my account. the seller asks for FE but i dont have that option yet. how do i FE? In my orders it says AUTO FINALIZE N/A. I did a lot of research on the seller and he seems very good. just dont know if theres something more i need to do on my part. any help would be much appreciated as im new to the game! cheers

   You're ok, if you picked a good vendor, he's probably also a busy vendor. Has he messaged you for fe or did you read that on his page? When he's ready he'll mark your order in transit, that will replace processing, and you will then be able to fe. Be careful with fe, most people here hate it, and have no sympathy for buyers who use it and get scammed. I'm more ambivalent about it, I never ask for it, but I don't think it's inherently evil. Good luck, AB.
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: ihateonions on July 19, 2013, 12:55 am
on hes page he said anyone under 55 buys has to fe.
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: samesamebutdifferent on July 19, 2013, 01:56 am
on hes page he said anyone under 55 buys has to fe.

55 transactions is quite a lot but if that is their T&C then you as the buyer have every right to decide whether or not to buy from them. As a new buyer it can be hard to find vendor who will offer escrow but it can be done and it is obviously always preferable to finalizing early and going it alone.

 
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: ihateonions on July 19, 2013, 06:09 am
i know im very fresh at this so if someone could explain the process id really appreciate it.
so u add what u want to your cart, then you purchase it. then it says processing. the btc has been taking out of my account. has the seller recieved my payment of do i have to finalize it. sorry im just trying to work exactly how this works.
Title: Re: new to silk road. ordered something 2 days ago still says processing
Post by: cirrus on July 19, 2013, 06:12 am
i know im very fresh at this so if someone could explain the process id really appreciate it.
so u add what u want to your cart, then you purchase it. then it says processing. the btc has been taking out of my account. has the seller recieved my payment of do i have to finalize it. sorry im just trying to work exactly how this works.

Take a look at the SR wiki, there are some articles that might help:

http://dkn255hz262ypmii.onion/wiki/index.php?title=The_ordering_process  <-- Ordering Process
http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide  <-- Buyer's Guide