Silk Road forums

Support => Customer support => Topic started by: lllMMMlll on July 17, 2013, 08:55 pm

Title: Can not log in my seller account MMM
Post by: lllMMMlll on July 17, 2013, 08:55 pm

I'm seller as MMM. I can not log in since from today. i made new account to report you all problems. my set up is auto withdraw. i can see many people finzlaized. but coin doesn't come to my wallet. check message from MMM2. I need help asap!
cheers,
3M

Title: Re: Can not log in my seller account MMM
Post by: Aussie bob on July 17, 2013, 09:08 pm

   Have you followed a link to the Atlantis marketplace recently? Are you accessing Silk Road only through a tor browser and at this url only

   silkroadvb5piz3r.onion/

   ?

   The moderators, unfortunately, are unable to resolve this issue for you. SR Support will message your new account ASAP and help restore access. They are busy, always, so may be some delay. Good luck, AB.
   

Title: Re: Can not log in my seller account MMM
Post by: cirrus on July 17, 2013, 09:23 pm

At this point, if you've sent a message to customer support over on the main site, that's all you can do.  They should get back to you pretty quickly to help you reset your password.  Make sure that in your message to customer support, you provided details about your most recent bitcoin deposit in order to confirm that the account does indeed belong to you.

Title: Re: Can not log in my seller account MMM
Post by: lllMMMlll on July 17, 2013, 09:38 pm

i got reply from them!
thanks;)
3M

Title: Re: Can not log in my seller account MMM
Post by: cirrus on July 17, 2013, 11:28 pm

Okay, great!  I'll lock this thread since your problem has been resolved.  Thanks for updating us!