Silk Road forums
Support => Customer support => Topic started by: workmakesyoufree on July 17, 2013, 08:02 am
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Hellow all. When i type my username and password all i get is " Login failed, please try again" then i type like asdasdasdas and i get the same mesage. I should get incorect carta or password, but i get login failed please try again... What is wrong? I croated a new account and it loged me in. I have orders that will need to be finalaized.
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Since you created the new account, have you sent a message to customer support on the main site from that new account yet? If not, be sure to do that and provide information about your most recent btc deposit so they can verify the account belongs to you. Then they'll be able to reset your password.
Here's a direct link: http://silkroadvb5piz3r.onion/messages/send_message/104259
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I just wrote to them. I have never changed my password, how can this heppend? I don't think i have a keyloger i would be burned much sooner i think.. I don't eaven have much btc left, like 0.003.. Just an opned order. I hope i will get back to my account and thank you for your reply.
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Have you ever entered your login details and PIN at any url other than silkroadvb5piz3r.onion? If so, you were probably phished and that's how someone was able to get a hold of your account details.
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Never, i copy the url from my notepad, because i knew about scam sites that can look like original. I wrote my last deposit time and amount to the support on the main page like you said. I hope they will make this thing all go away.. I'm a little bit scared thogh because i can't understand how could this heppen.. And thanks for your answers and time.