Silk Road forums

Support => Customer support => Topic started by: trillarn on July 12, 2013, 07:22 pm

Title: Login failed, please try again
Post by: trillarn on July 12, 2013, 07:22 pm
Keep getting this error when trying to logg in, even tho its the right pw and everything, have been trying like 10 times now. Whats up?
Title: Re: Login failed, please try again
Post by: cirrus on July 12, 2013, 10:34 pm
Have you tried typing the password, rather than copying and pasting it?  I'm not exactly sure why, but I know some people have had success that way.

Otherwise, you will need to create a new account on the main site and send a message to Support with information about your most recent bitcoin deposit [so they can confirm you do own the account] - then they'll reset that password for you and get you back in.  :)