Silk Road forums

Support => Bug reports => Topic started by: Zookie on June 10, 2013, 04:15 pm

Title: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Zookie on June 10, 2013, 04:15 pm
So I have been getting this page whenever I try to load anything on SR for about 30 minutes now. Anyone else having this problem?
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Malignancy on June 10, 2013, 04:17 pm
Same here.  Can't get any pages to load.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: v86 on June 10, 2013, 04:19 pm
I am  having the same issue.  And right in the middle of processing a Moneypak.
Hope its fixed soon.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: jthev2005 on June 10, 2013, 04:22 pm
Ditto although I was able to get in by refreshing and once you're in it seems to work well.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Zookie on June 10, 2013, 04:24 pm
Yup it's working again. Thanks guys :)
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: yodude420 on June 10, 2013, 04:33 pm
 same
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Alighier on June 10, 2013, 04:35 pm
Yeah, me too.  I don't have anything in or pending for my account, so not too worried.

And it's probably just maintenance.

Oh, wait, I just got on.  Righteous.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Mitch Kumstien on July 03, 2013, 01:12 am
Yeah, the same thing happened to me but it looks like they fixed the problem.

The Silk Road is wonderful!!!
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Mitch Kumstien on July 06, 2013, 09:14 pm
Actually it just happened again to me. The bug needs to be fixed. It locked me out of the marketplace for like 10 minutes repeating that error message. It could be the underlying issue of a bigger problem and should definitely be looked into.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: cactuschomper on July 11, 2013, 10:36 pm
same bug just started again!!!!

7/11/2013   

5:37pm mexico city time

Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: btcbook on July 23, 2013, 08:09 am
SAME error, been happing since the logout updates and fixes...

If I message, withdraw, add listing or do anything :(
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: Psytex on July 23, 2013, 02:20 pm
Same thing with me, and I was just about to order some hash...  :(
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: btcbook on July 23, 2013, 05:58 pm
Cant message, cant withdraw, cant do anything without this :


Sorry, an error was encountered.

We could not find the page you were looking for.


HELP:)

Sorry folks that we can not process messages, orders,etc
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: JXXLSupport on July 23, 2013, 07:39 pm
Same here with my subaccount.

I'm not able to reply to messages, go to resolution center and to confirm orders since yesterday!
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: deadreagan on July 23, 2013, 09:03 pm
just some maintenance... from SR:

"Down for a quick update. Should be back in a few minutes. You will need to log back in when we come back."

no worries mates :)
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: cirrus on July 23, 2013, 10:16 pm
The problem was fixed for me after restarting my browser ... be sure to try that!
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: JXXLSupport on July 24, 2013, 01:38 am
It's working fine now after downtime.
Title: Re: Sorry, an error was encountered. We could not process your request. (ext)
Post by: btcbook on July 25, 2013, 07:47 pm
back online:) thanks SR family!