It's a work in progress. Same staff but the site is in its infancy. We're working out the bugs and trying to catch up to building a custom site in one month the equivalent of a website that had over two years to perfect. If you think SR 1.0 was without glitches and errors you would be mistaken. It had a ton of problems all the time... this site is getting there you just need to be patient. Send a message to Customer Support on the main site and you should get a response within 24 hours.