When I first started, I had very very few issues. The one or two issues that I did have were simple mistakes that I verified that was my fault. I was new and didn't have my system down. Then, as SR grew, I would get claims like "I ordered 20 pills but there are only 12" I do each order by themselves. i never do more than one order at a time to make sure that I dont make an error. then, after i put that order together, i do a reverse count on how many items i should have left. On top of that I tripple count how many I put in the package and then have another set of eyes verify that the correct aount are in the package. I had months of not having one isssue. then, for some reaosn, the last few months, my issue seem to happen at least once or twice a week. still not a whole lot, but I know that most, if not all of the buyers are trying to scam me. the hint that i think thats the case is they always bring up the review issue.. "I havent left my review, i hope you can resolve it before i leave it.." In the past, i just gave iin and gave them the missing items. If I thought that there was even a one percent chance of them being right, i woule apologize up the ass and make it right. But, I can count to a hundred, at least, and with all the counter measures that i have in place make it impossible to make an error. I even write on the DCN the amount that was put in the package, just in case "somehow" i did make a mistake, and whatever number is on the DCN is th nuner that was sent. Or if Im selling that is by weight, buyers saying that its short by 1/2 of what should have been there. I realize that i could be off by a iittle but by 1/2? now way.. I think that since we are in this black market business, people think we deserre to be ripped offf. Again, 99 percent of buyers are great. its that one percnet or less that ruins it for everyone. I have been thinking about just selling to buyers that i know are ok, yes, it may hurt me, but i, too am tired of the reverse scamming, etc. Again, the majority of buyers are awesome. its those very few that make life so damned difficult. I say, hold your ground, take it to resolution and show them that you wont fold.. I made the opposite choiice and gave in, which lead to more problems, but now, ive got it nder control... god luck, youll et thru it..