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Off Topic / Re: The Green Camel Night Club
« on: January 22, 2014, 05:41:06 pm »Just a heads up for people.
I am not sending packages to AUS for the time being as i previously stated on my vendor page that i had 2 orders sent but a ton of PM's asking if i was sending there. This raised alram bells in my head that not all packages come through so i suspended orders as i did not want to risk upsetting customers. Today i got my first poor feedback 1/5 from a customer who FE ( which i never asked for on international orders when i first started vending) and who didnt contact me about his concerns or for me the chance to offer a reship or refund before leaving the feedback. Also as we know feedback can't be edited aswell. So i am still refunding the customer but obviously this leaves me in a pickle.
So please customers whenever you order from me please contact me and do not not leave feedback until everything is resolved. Customers are free to leave any score they wish but i would rather try help them out first
I plan on increasing my stealth even more in the future to to try australia again. I still ship everywhere international.
It's amazing to me that despite how nearly every vendor is willing to work with the customer, customers choose to just bash them in reviews/ratings without evven trying to find a resolution. such is the vendor life i suppose.
Exactly.
I will never make outlandish claims and say i am the best vendor ever and i am perfect.
However I am an honest hard working vendor who tries to make the customer happy.
All i ask is for customers to leave feedback later. It can't be edited at the moment so it is the same with customers who FE early and just say: FE all good so far.
This does not help future customers in choosing the correct vendors and avoiding scammers