Silk Road forums
Discussion => Security => Topic started by: kitkat82 on October 25, 2012, 06:27 am
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I got a package with pretty bad stealth today.
It was a sample order and the pills weren't even in a ziploc bag...they were wrapped with a tiny ripped up shred of a kleenex and with scraps of paper inside half a torn and crumbled envelope. The package was mailed in a very small old reused bubble mailer that only stuck together on the sealed flap halfway. The address was handwritten with poor handwriting.
I sent the vendor a note, and they are kinda new. Should I state that the stealth was poor in the review, or give him/her a chance to respond to the message? They seem nice enough and I am assuming they just didn't know better.
I mean I did get what they advertised, and it came quickly. I do not want to hurt their chances of becoming a reputable vendor, I want to help and gave some good pointers. I just hope that they take them seriously and don't get offended by the suggestions.
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Personally, I would leave a review rating the product, communication and packaging.
i would give packaging 1/5 without going into detail, then i would write a review on the forum saying the same thing.
just be polite about it, and say "would order again if they improve their packaging"
It important that we as a community dont ignore things like this as it keeps us all (including the vendor) safe.
If the vendor wants to get offended about your criticism, find another vendor. If their a good vendor, they will fix up their stealth, and it will be reflected in other peoples feedback.
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That's a good point. I will amend my feedback to say I would order again if they improve the packaging.
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I'd usually PM the vendors and tell them about their packaging.it happened to me several times before..and all of them are willing to listen to your feedback if they are serious about vending in SR.I mean,personally i would'nt give a 1/5 if they are new vendors..
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I wouldnt give them bad feedback. i would just send them a polite message as you have done stating the problem.
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i agree with everyone else - it's important for the buyer to know so they can improve their practices, but you also don't want to leave a review that is going to destroy their potential sales right off the bat (unless they did something just horrible like taped some pills on the outside of the envelope to decorate around the address!). hehe.
... especially if the issue is fixable!
think you're doing the right thing amending your feedback and maybe privately mentioning to them that there were some problems.
LOL@ the decorated envelope.
I think that is right, I gave a 5/5 and commented on the quality of the product and how fast it came in. Frankly I am surprised that the contents even stayed in the package. I hope that doesn't mean that it was opened at some point.
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I think this definitely need to be mentioned so other people are aware
Some people are in different situations ( parents house, non approving roomates, college dorms etc ) and when selecting a vendor they should know they are getting a package that is a security risk.
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I think this definitely need to be mentioned so other people are aware
Some people are in different situations ( parents house, non approving roomates, college dorms etc ) and when selecting a vendor they should know they are getting a package that is a security risk.
Well, if they say in response to the message I sent (which was pretty detailed in explaining why the packaging was insufficient and had step by step instructions on how to go about improving it) that they will not be changing or that they think that the stealth was good then I will change teh review to reflect that. But if they sem receptive to the feedback I gave in the message then I will leave it as positive feedback. I ppretty much gave them a blueprint for how to put their future parcels together, if they only followed the bare minimums I outlined I would think most SR users would be happy.
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I'd usually PM the vendors and tell them about their packaging.it happened to me several times before..and all of them are willing to listen to your feedback if they are serious about vending in SR.I mean,personally i would'nt give a 1/5 if they are new vendors..
I wouldnt give them 1/5 on the feed back system.. I meant in the text part i would write:
Product 5/5
Communications 5/5
Packaging 1/5
but I would mark them 5/5 in the actual feed back system. I think we need to give everybody all the information available as it makes for a better community. The vendor can always write on his profile he has improved packaging.
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i agree with everyone else - it's important for the buyer to know so they can improve their practices, but you also don't want to leave a review that is going to destroy their potential sales right off the bat (unless they did something just horrible...
I believe that sloppy shipping from any vendor is absolutely fucking un-excuseable and horrible. They're too greedy/stupid to take the time to read up on proper packaging before trying to make a buck? Fuck them.
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I'd usually PM the vendors and tell them about their packaging.it happened to me several times before..and all of them are willing to listen to your feedback if they are serious about vending in SR.I mean,personally i would'nt give a 1/5 if they are new vendors..
I wouldnt give them 1/5 on the feed back system.. I meant in the text part i would write:
Product 5/5
Communications 5/5
Packaging 1/5
but I would mark them 5/5 in the actual feed back system. I think we need to give everybody all the information available as it makes for a better community. The vendor can always write on his profile he has improved packaging.
Going by those numbers, they shouldn't get more than a 4/5 IMO. 11 out of a total of 15 points is not more than 80%
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Yes you should mention bad packaging in feedback. Don't give specifics, you should not have posted specifics here either.
Just say "Very poorly packaged, I am surprised it got through in this state". I would give a 4/5 if everything else was good and I would not use that vendor ever again.
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Either give them honest feedback and state your problems, or withhold feedback for now, send them a polite message stating the problem, and then base your feedback on the way they handle it.
I'd have trouble with such deliveries, not only because of stealth reasons, but also because I wouldn't want to put anything in my body that apparently gets treated rather carelessly.
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Bad packaging is imho the biggest security risk. This is what is needed to be good in this business. Either you are aware of this and treat this issue seriously or you send out something which looks dodgy as hell and you risk the well-being of your customer. If you want to compete here, be good at packaging, otherwise go deal on the streets.
--> please leave bad feedback so potential buyers are aware of these circumstances. If the seller is good and has the will to learn, he will address this issue openly, improve his methods and everybody will be happy, but as you mentioned what you received, this is not acceptable.
I mean it's not like you don't prepare to sell stuff in this kind of business, it's probably a whole new world for most of the vendors and this means you should be prepared. If you aren't, this shows how much you aren't giving a fuck and you just care for fast money.
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I'd usually PM the vendors and tell them about their packaging.it happened to me several times before..and all of them are willing to listen to your feedback if they are serious about vending in SR.I mean,personally i would'nt give a 1/5 if they are new vendors..
I wouldnt give them 1/5 on the feed back system.. I meant in the text part i would write:
Product 5/5
Communications 5/5
Packaging 1/5
but I would mark them 5/5 in the actual feed back system. I think we need to give everybody all the information available as it makes for a better community. The vendor can always write on his profile he has improved packaging.
Fair Enough :-)
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Either give them honest feedback and state your problems, or withhold feedback for now, send them a polite message stating the problem, and then base your feedback on the way they handle it.
I'd have trouble with such deliveries, not only because of stealth reasons, but also because I wouldn't want to put anything in my body that apparently gets treated rather carelessly.
This definately.
Definately send a polite message regarding your concerns, no need to give terrible feedback and ruin them if their new. Be honest though.
Stealth isnt as important if its domestic ( u.k as far as i now anyway) its more the quality of packaging, if its falling and apart and the scent of the product is easily to smell, then there should be worry.
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most definately, but if u are still happy with the product leave 5/5 feedback score to keep the sellers selling stats at wot they are, cos at the end of the day u still got what u paid for...
most new vendors (not all) have problems with packaging at the start, but usually get there shit sorted when buyers bring it to their attention via PMs, feedback or reviews...
regards...
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Being new isn't really an excuse, a basic vacuum sealer is only £40~
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Absolutely
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Being new isn't really an excuse, a basic vacuum sealer is only £40~
+1 poor packing is unacceptable, takes no time to consider your stealth as a vendor, a great way is buy a few things off the top vendors and learn from the pros.