Silk Road forums
Discussion => Newbie discussion => Topic started by: cigarsmoke on April 03, 2013, 09:18 pm
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i deposited money yesterday at 5:14 pm eastern time with bitinstant at my local gas station that has money gram. i sent a cash deposit directly to zipzap and used my silk road bitcoin address and i still havent received any bit coins. it has been 24 hours. i have made cash deposits before directly into my silk road bitcoin address and havent had any problems before i would receive my bitcoins 2-3 hours after my cash deposit. i need some help please.. thank you for your time..
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Is it showing on blockchain.info?
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i never sent it to a blockchain address, i sent the cash deposit directly to my silk road address
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Type in your SR address in blockchain.info (I'd recommend doing this in TOR.) It doesn't matter if you have an account with them, they track every transaction on their website. When it gets between 6-10 confirmations, it'll be in your account.
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ok i copy and pasted my SR address onto blockchain.info search, and all it showed me was" No transactions found for this address, it has probably not been used on the network yet."
thanks for your time and trying to help me but is there anything else that i can do?
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Did you get an email confirming your payment? I usually get one the second I finish filling out the moneygram.
If so have you tried contacting their support with your order ID?
They got back to me right away when I messaged them about an unrelated issue today. Hope you get everything worked out man
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If it's not even showing up on blockchain at all, then that means Bitinstant hasn't sent any bitcoins. You'll need to get in touch with Bitinstant.
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ive been trying to contact bitintstant but i cant seem to log on to my tormail email, ive read on forums that people are having trouble with tormail for the past couple days. do you think its wise for me to contact bitinstant with a regular email address? not tormail.
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There is currently an issues with bitcoin processing and SR DPR has been posting updates here:
http://dkn255hz262ypmii.onion/index.php?topic=142356.0
I know this isn't really related but can anyone think of a reason that after I attempted a withdrawal from SR today to one of my other accounts and after I did so a transaction showed up in the block chain from that account dated the 22nd of March sending the same amount I withdrew to two accounts I have never heard of. Does anyone have any ideas of what it could be?
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There is currently an issues with bitcoin processing and SR DPR has been posting updates here:
http://dkn255hz262ypmii.onion/index.php?topic=142356.0
I know this isn't really related but can anyone think of a reason that after I attempted a withdrawal from SR today to one of my other accounts and after I did so a transaction showed up in the block chain from that account dated the 22nd of March sending the same amount I withdrew to two accounts I have never heard of. Does anyone have any ideas of what it could be?
I'm not sure I'm understanding your post, but this thread has to do with Bitinstant, and your issue is with SR. The transaction going to two accounts you have never heard of is typical of how the built-in bitcoin tumbler works, and how it shows on blockchain.
ive been trying to contact bitintstant but i cant seem to log on to my tormail email, ive read on forums that people are having trouble with tormail for the past couple days. do you think its wise for me to contact bitinstant with a regular email address? not tormail.
You should be fine contacting them from a regular email address, or even by calling them, if necessary. They'll need to know the specifics of the transaction in order to assist you though.
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What I am trying to say it that it may not be an issue with Bitinstant, but just that he is trying to put it in his SR account and SR is very behind processing these things at the moment. The problem has been going on since the 1st of the month and the original post was made on the 3rd so cigarsmoke may just have to wait another day or two until SR gets back on track.
In my case I realize the split may be normal but is it normal for it to be post-dated by over a week?
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What I am trying to say it that it may not be an issue with Bitinstant, but just that he is trying to put it in his SR account and SR is very behind processing these things at the moment. The problem has been going on since the 1st of the month and the original post was made on the 3rd so cigarsmoke may just have to wait another day or two until SR gets back on track.
In my case I realize the split may be normal but is it normal for it to be post-dated by over a week?
But the OP said he paid Bitinstant and that the transfer from Bitinstant to the OP for the coins the OP purchased never showed up on blockchain. That has nothing to do with Silk Road or any other site - it is entirely due to Bitinstant not sending out the coins.
If the OP was withdrawing from SR or talking about a transaction involving his/her SR wallet, then it would be a problem due to the current delays here. But when the transaction is coming from Bitinstant and never shows up on blockchain, that means it was never initiated in the first place.
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I apologize for the multiple comments but I am still trying to figure out exactly how what you mean since how could you tell if they ever sent the coins since they were routed through other accounts and are unable to be deposited in the SR wallet where the OP listed as the destination. I previously knew enough to just buy bitcoins and use them so I am trying to get a better understanding so I can figure out my own issues when they arrive and give advice in the future.
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what kind of information would be needed for bitinstant to look into things? cause i cant log onto my tormail account to give them my order number. the only information that i can give them would be a reference number that money gram gave me. which by the way i called and they had confirmed that my money was transfered to zipzap. and the other information that i have is my silk road address. also a fake name and home address for anonymity.
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I apologize for the multiple comments but I am still trying to figure out exactly how what you mean since how could you tell if they ever sent the coins since they were routed through other accounts and are unable to be deposited in the SR wallet where the OP listed as the destination. I previously knew enough to just buy bitcoins and use them so I am trying to get a better understanding so I can figure out my own issues when they arrive and give advice in the future.
Basically, as soon as bitcoins are sent, it is broadcast to the network and logged. The transaction will immediately appear on blockchain.info when you enter the receiving address. At this point, the transaction is confirmed and logged further until it reaches the receiving wallet here on SR after 6 to 7 of those confirmations. This happens even if there are delays here on SR, and you will see the transaction on blockchain long before you see the coins actually appear in your wallet.
When SR is having delays, people who make deposits to their SR wallets will typically see the transaction on blockchain along with a large, large number of confirmations. They may not have the coins show up in their wallet, but they will be able to see the transaction on blockchain.
The fact that there is no transaction showing up on blockchain for a deposit like this means that the transaction was never even initiated by Bitinstant in the first place. If Bitinstant had initiated the transfer, it would show up on blockchain even if it didn't show up in the OP's SR wallet. Regardless of the delays SR is experiencing, a transfer in that direction - from an external service like Bitinstant which is not related to SR, to a wallet on SR - will ALWAYS show on blockchain.
what kind of information would be needed for bitinstant to look into things? cause i cant log onto my tormail account to give them my order number. the only information that i can give them would be a reference number that money gram gave me. which by the way i called and they had confirmed that my money was transfered to zipzap. and the other information that i have is my silk road address. also a fake name and home address for anonymity.
They will probably need your order number with them, the BTC address you listed when you placed the order, the amount, the time, etc.
May I ask how much you sent? Was it a single transaction, or more than one? Was it within their $500 limit per transaction? Had you placed any other orders with them within the 24 hours prior to this one? You should check out bitcointalk.org's forums - there are several threads there about Bitinstant problems and people who haven't received their bitcoins in weeks.
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the amount was $383.95 total which i sent on tuesday at 5:14pm eastern time and still havent received. and prior to that transaction i had sent $313.95 the day before on monday night at 10:30pm eastern time which i received a couple hours later on my silk road account.
so my best bet would be to wait untill tormail works out there kinks so i can log on and give bitinstant the order number and proper information that they emailed me on my tormail account?
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i forgot to mention that when i deposited the 313.95 on monday night i had a different silk road address. and the next day i changed my silk road address and used that to transfer the 383.95 on tuesday which i never received.
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the amount was $383.95 total which i sent on tuesday at 5:14pm eastern time and still havent received. and prior to that transaction i had sent $313.95 the day before on monday night at 10:30pm eastern time which i received a couple hours later on my silk road account.
so my best bet would be to wait untill tormail works out there kinks so i can log on and give bitinstant the order number and proper information that they emailed me on my tormail account?
Okay, that's the problem. When you make two transactions within that 24 hour period, the 2nd one usually gets "stuck" in their fraud filter because it thinks the second one is some kind of accidental duplicate. When you placed those two orders, were you using the same fake info for both, and the same bitcoin deposit address for both?
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no changed my SR address for the second transcation and used another fake nameand home address. but the same tor email for both.
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no changed my SR address for the second transcation and used another fake nameand home address. but the same tor email for both.
That's still probably what caused the 2nd transaction to get stuck. :( Hope you're able to contact them soon!
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i hope so to, i appreciate all the help you gave me today. its hard to come by good people these days. i guess i just have to wait until tormail work so i can get the proper info for bitinstant
thank you.
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I hope you're able to get your bitcoins! Good luck!
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ok, i finally just logged on my tormail account and i received a email from bitinstant on tue couple hours after my cash deposit. and they said the money was transfered to an mt gox account. so the only conclusion that i have is that i may have mistakenly choose mt gox for a direct cash deposit and entered my SR address. so instead of choosing a bitcoin address to send the cash deposit, i clicked mt gox and put my SR address. UGH. i emailed bitinstant gave them my order number and SR address and said that the funds were to be sent to a bitcoin address not a mt gox address.
so what have i got my self into?