Silk Road forums
Discussion => Silk Road discussion => Topic started by: Moon Fried on January 04, 2013, 05:34 pm
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Successful ZipZap payment email at 11:37am. It is now 12:34pm and no btc inbound.
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Personally, I would do BitInstant to MTGox... That seems to be the best bet. vs getting directly deposited into ur SR wallet. Unless thats what ur doing... then idk. Lol
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Just called them and they said they're gunna process it now.
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Yep, BitInstant came through as usual. It's half way to my SR wallet now. 8)
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Successful ZipZap payment yesterday late afternoon, checked status after 5 hours - "Order execution failed!", multiple unanswered emails later, Rachel writes back to say the problem was forwarded to their tech support people, early afternoon today and just had my 6th confirmation. I'll call it a glitch because every previous time it was super fast - I go straight to my SR address.
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There was no info given that compromised anyone's security so I have no clue what you're talking about. And if the tech's name is fake then all the better. Bitinstant is a legal entity so what's the problem?
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Just got my coins from Bitinstant. Took about half an hour as usual.
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Zipzap worked flawlessly for me today. I still prefer bank deposits, but at least this is quicker.
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Good to hear it worked fine for you guys like it usually does.
Not sure what happened, but one quick phone call solved everything.
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I hope I'm not jinxing myself here, but I've never had a problem with BitInstant/ZipZap or anything. I've done BitInstant to BTC addy, to Email, to BitStamp, and to Mt.Gox and the longest I've ever had to wait was about 5 minutes before posting. I try to send smaller amounts($200 or less) at a time though. I don't know if that's why but mine always post quick. I hear about so many issues, just glad I haven't had them yet. I don't know how large these transactions that have problems are, nor do I care as it's none of my biz, but possibly that has to do with any issues. Yesterday I did a transaction and it was complete to BTC address within minutes.
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Well this was the first time I've experienced issues with BI. I was being a bit impatient, but that's because I really needed to purchase something with express mail ASAP. I feel like they would have eventually sent the BTC anyway at a later time had I not contacted them first.
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I've never had to deal with that so I don't really know how I'd react, probably not good though. I imagine it'll happen to me sooner or later but I hope not. I'm gonna keep monitoring posts about these situations though so if it does I have an idea of what to do and what to expect. Thanks for sharing something we can all learn from.
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Well you can expect them to fix whatever the problem might be. They always do.
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That's good to hear. I 've been a buyer on SR for over a year but until a month or so ago I used a different method to get BTC. I had no funds on hand one day so I had to use BitInstant and have been ever since. They seem really good but I just would hate to be missing cash and be clueless as to a course of action so I always check out these threads.
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As of recently, about the last month, bitinstant has been doing this very often. The bitcoin is getting more and more popular and so is there service. This is what I assume is causing the problems I have now had 2000$ disappear on several occasions. Don't worry they will work it, though it might take time.
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After a few emails BI got back to me and sent my order to their tech support people who pushed it through. All in all it took just under 24 hours to get my coin. Again, this was a first for me with BI - usually they're really quick - so I'm gonna chalk it up to a glitch.
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After a few emails BI got back to me and sent my order to their tech support people who pushed it through. All in all it took just under 24 hours to get my coin. Again, this was a first for me with BI - usually they're really quick - so I'm gonna chalk it up to a glitch.
Yep, they always get back to people it seems. I've never heard of BitInstant going rogue with a single transaction.
For my situation, I couldn't really wait. I just called them instead of waiting for a reply via email.
She said ummmm like eight times in a one minute span while searching for my order, was pretty amused by that for no reason. :P
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LOL. I called once a while ago then realized that using a fake name, etc. when placing an order but calling with my cell phone (oops - caller ID) wouldn't help my anonymity! So i preferred to do the tormail thing and wait. Next time I'll probably just restrict my # and call. It probably would have been a lot faster that way.
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I haven't been having any problems using Bitinstant lately. I set up a free wallet at www.blockchain.info and from within the wallet I click "Cash Deposit." This option uses Bitinstant to complete the order. Every time I do this the coins are in my blockchain wallet in 20mins. There is an Anonymizer option for 1.5% fee which draws all your coins from a general pool. I just bought 48BTC last week with this method. And what is also nice, once you click to send your coin to your SR wallet, at www.blockchain.com you can follow all the Confirmations. SR takes up to 2 hours for your coin to show up, but you can at least watch the confirmations adding up.
Edit: When I just looked at this method it shows me this error
"ZipZap deposits temporarily disabled, please email support "
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LOL. I called once a while ago then realized that using a fake name, etc. when placing an order but calling with my cell phone (oops - caller ID) wouldn't help my anonymity! So i preferred to do the tormail thing and wait. Next time I'll probably just restrict my # and call. It probably would have been a lot faster that way.
Pfft, BitInstant knows I use a fake name and they still process my order. Once, my order wasn't going through because I used two different names... one on the BI website, one with MoneyGram. They realized this and still process it. I'm sure they enforce it, but not for each and every transaction.
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having trouble here also.
seems like about the last 3 times I've ran into some kind of problem and delay.
support has always fixed the problem but its taking longer to get fixed each time.
currently been waiting around 16 hrs and no coins still.
I have emailed support and live chat with no response so far.
will give them some more time before trying to call.
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having trouble here also.
seems like about the last 3 times I've ran into some kind of problem and delay.
support has always fixed the problem but its taking longer to get fixed each time.
currently been waiting around 16 hrs and no coins still.
I have emailed support and live chat with no response so far.
will give them some more time before trying to call.
Just call 'em dude... they don't bite. They'll have you sorted within a few minutes.
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I have 1.5k of successful payment in transit with them and i still have not gotten my BTCs.
I think its too late to call them since their machine asked me to leave a message.
Well imma wait till tomorrow to see what happens.
Its been about 7 hours and usually it only takes 5 min.
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I have 1.5k of successful payment in transit with them and i still have not gotten my BTCs.
I think its too late to call them since their machine asked me to leave a message.
Well imma wait till tomorrow to see what happens.
Its been about 7 hours and usually it only takes 5 min.
It's definitely because you ordered $1,500 worth of BTC in a few hours. It's going to go instantly to the fraud filter which only 1 bitinstant employee has the power to push your order through. Patience is a virtue :P
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I have 1.5k of successful payment in transit with them and i still have not gotten my BTCs.
I think its too late to call them since their machine asked me to leave a message.
Well imma wait till tomorrow to see what happens.
Its been about 7 hours and usually it only takes 5 min.
It's definitely because you ordered $1,500 worth of BTC in a few hours. It's going to go instantly to the fraud filter which only 1 bitinstant employee has the power to push your order through. Patience is a virtue :P
More like within minutes, wow now i understand what i did wrong ...
This is such a pain, Ive been trying to order since yesterday and now i dont even have mt BTC in my account.
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Deposited cash for BTC today with BitInstant on Blockchain, went through extremely fast this time. Very pleased as usual with BitInstant. :)
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Bitinstant to email always take a few hours for me and i find that bitinstant to bitcoin address is pretty good and always under an hour.