Silk Road forums

Discussion => Shipping => Topic started by: Jack N Hoff on July 03, 2013, 03:20 pm

Title: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 03:20 pm
I shipped an international express package to a customer and I gave him the tracking number two business days after the shipment like my profile states because I don't want them to be tracked immediately and bringing attention to the package.  A customer just messaged me saying my service was great but the package came too fast and no one was home to sign for it so it's now being sent back overseas. ???

I have never had this problem in all of my years doing this.  USPS always leaves a card to go pick it up from the post office or have it redelivered.

The customer now expects me to send another order.  My profile clearly states that I send tracking two days after the order is shipped and that a signature is required.

Has anyone ever even heard of USPS not leaving a slip for pickup/redeliver and instead just sending the fucking shit back across the ocean? ???

I have not checked the tracking number myself yet.

All I know is that I held up my end of the deal perfectly.
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 03:22 pm
Quote
because you wouldnt give me the tracking number until yesterday no one was at the adress i had it sent to to sign for it and the package is on its way back to china other than this hiccup your shipping time was amazing when you resend it please give me the number in advanced i need to know a few days before the package is delivered when its gonna be their

My profile also states the delivery time.  I told the customer what day it was shipped.  He also knew exactly when it would come.  The delivery time was SPOT ON.

The package should be at a local post office and they are supposed to leave a card for pickup/redelivery.
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 03:32 pm
so wut ya gonna do, Jack?

Refund or Reship?

???

Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 03:35 pm
and yes...at least in the U.S. they are supposed to leave you a slip..letting you know that ya were not there for delivery....

however, if one knows their postperson well enough.....then the postperson  would leave said package....at least that is what my post people do.....
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 03:40 pm
and yes...at least in the U.S. they are supposed to leave you a slip..letting you know that ya were not there for delivery....

however, if one knows their postperson well enough.....then the postperson  would leave said package....at least that is what my post people do.....

This is indeed a US customer.  I have my policies clearly stated.  The package was shipped.  I have not even checked tracking.  This is not how USPS does business.  I've been doing this for over eight years and I'm not buying this bullshit story.  I'm not buying the story.  USPS does just send packages back overseas when you're not home to accept them.

Maybe he used a fake address or something shady that he hasn't told me about.  I don't know.

My profile clearly states the deliver time.  I clearly told him the date that it was shipped.  I gave him the tracking number two business days after it was shipped.  I did everything that I was supposed to do.

If the customer doesn't leave a 5/5 then fuck him.  Blacklisted.

If he wants to take it to resolution then I am ready any time.

Maybe the customer just doesn't know how to read the slip or tracking?  I don't know what is going on honestly.  I'll let resolution check the tracking.  I don't have time for ignorance or scammers.
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 03:40 pm
That's Right  ;)


I just wanted to hear you tell me what you already knew  :)

Hugs to ya Jack  :)
Title: Re: Has anyone ever heard of this???
Post by: astor on July 03, 2013, 03:40 pm
Shouldn't the tracking info say why it's being shipped back, like "undeliverable" if it's a fake address?
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 03:43 pm
Shouldn't the tracking info say why it's being shipped back, like "undeliverable" if it's a fake address?

I haven't even checked the tracking myself.  I'm just going by what the customer says.  I'll check it if/when we get to resolution and let resolution also check it if that is what it comes to.
Title: Re: Has anyone ever heard of this???
Post by: Wadozo on July 03, 2013, 03:45 pm
Something isn't right here. There would have for sure been a slip left if the occupant wasn't home at the time of delivery stating the package will be left at the local post office for pick-up after a certain time. I would be checking the tracking Jack to get a better idea of where the package is currently located. I have to agree with you 100% if what your saying is correct. There's no way after one delivery attempt that a package is returned overseas.

Hey ChemCat.  :)
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 03:47 pm
Something isn't right here. There would have for sure been a slip left if the occupant wasn't home at the time of delivery stating the package will be left at the local post office for pick-up after a certain time. I would be checking the tracking Jack to get a better idea of where the package is currently located. I have to agree with you 100% if what your saying is correct. There's no way after one delivery attempt that a package is returned overseas.

Exactly!  I have never ever encountered a problem like this before.  They always leave a card and take the package to a local post office.
Title: Re: Has anyone ever heard of this???
Post by: punchdrunk on July 03, 2013, 03:49 pm
Shouldn't the tracking info say why it's being shipped back, like "undeliverable" if it's a fake address?


It should, yes.  Jack, if you have a way to do so safely, check the tracking and see what it says.  As it stands, definitely doesn't sound right ...
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 03:50 pm
Quote from: Wadozo
Something isn't right here. There would have for sure been a slip left if the occupant wasn't home at the time of delivery stating the package will be left at the local post office for pick-up after a certain time. I would be checking the tracking Jack to get a better idea of where the package is currently located. I have to agree with you 100% if what your saying is correct. There's no way after one delivery attempt that a package is returned overseas.

Hey ChemCat.  :)

Heya Wadozo :)

                        Big Hugs to you  :)

he's right Jack....i'de like to see that screen shot of the tracking  LOL  :P
Title: Re: Has anyone ever heard of this???
Post by: xda on July 03, 2013, 03:55 pm
There is no way that they would not have left a note. Then have it sent back overseas covering that cost before even attempting to contact the receiver?

Total bullshit.
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 04:00 pm
Jack, i just spoke to my postperson....


they said usually 2 slips....if not 3....are left at the address if no one is home.....


ehhh....i'd say yur good Jack :)
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 04:01 pm
Hey Hey!!


Woot Woot!!  :)

-106 Karma  :)

Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 04:04 pm
Lol +1 ChemCat  +222



So we all agree that nobody has ever heard of such a thing in the US.  I'm glad that I'm not going crazy! ;D
Title: Re: Has anyone ever heard of this???
Post by: Wadozo on July 03, 2013, 04:07 pm
Hey Hey!!


Woot Woot!!  :)

-106 Karma  :)

Hey Chemy, hugs to you too!!  :) :) I'm fast approaching the -100 mark myself. Fact is, who gives a shit!! (LOL)  ;D ;D +1 to you as well for a little boost.
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 04:24 pm
This is why i Love you guys  :)

Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 04:54 pm
I guess they used a fake name AND THEY DID LEAVE A NOTICE/CARD/SLIP but the customer used a fake name so he is now not willing to go retrieve the package from the post office I guess so he just expects me to reship him another order for free.

Check out this tracking.  Here is an censored screenshot - http://torimagesbp2vt3u.onion/i/eqsr.jpg

Addressee Unknown [MONTH] [DAY], 2013, [TIME] [CITY], [STATE] [ZIP CODE] PO to Addressee
Notice Left (No Authorized Recipient Available) [SAME MONTH AND DAY], 2013, [EARLIER TIME] [CITY], [STATE] [ZIP CODE]
Notice Left (Business Closed) [SAME MONTH AND DAY], 2013, [EVEN EARLIER TIME] [CITY], [STATE] [ZIP CODE]


I guess the customer fucked up good this time....  Then expected me to send them another order for free.  That is not how it works....
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 04:57 pm
This is officially the worst customer that I have ever dealt with during my time on Silk Road.  How can they just blame me and casually expect a full reship when I don't even offer full reships for interceptions? ??? :o
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 05:02 pm
wow..this is why people should read and re-read everythin on the Silk Road website and the SR wiki

shoot i dont know.....maybe the next vendor will blacklist them if this pattern is repetitious on the buyers part...
 (shrugs)


Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 05:02 pm
Is this customer's actions and behavior worthy of getting blacklisted? ???
Title: Re: Has anyone ever heard of this???
Post by: Wadozo on July 03, 2013, 05:05 pm
Is this customer's behavior worthy of getting blacklisted? ???

From what I can see, absolutely. Obviously the buyer has fucked up and in doing so, has tried to recoup their loses from Jack by attempting to spin a tale.
I'd say you're in the clear Jack from the info you've provided here.
Title: Re: Has anyone ever heard of this???
Post by: ChemCat on July 03, 2013, 05:06 pm
Do they know that they fucked up?

Have they been respectful with you?

Personally...and this is probably just what i would do...
i'd just let them take it to resolution...so they can learn about using their REAL info  ::)

Then just let the next vendor deal with it like they want  :)

i dont know.....my way of thinking is sometimes a bit strange  ???
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 05:14 pm
Is this customer's behavior worthy of getting blacklisted? ???

From what I can see, absolutely. Obviously the buyer has fucked up and in doing so, has tried to recoup their loses from Jack by attempting to spin a tale.
I'd say you're in the clear Jack from the info you've provided here.

I agree.  It just really steams my carrot that this buyer is going to bring down my feedback rating because of their mistakes. :(
Title: Re: Has anyone ever heard of this???
Post by: Turkey for Breakfast on July 03, 2013, 05:14 pm
I completely agree. Using a fake name and address is a risk. If this person wanted to take that risk, they suffer the consequences. Next time they can write their address properly. Idk Jack, maybe you could work with him on a reduced repurchase. not that you have to, just maybe being as he obviously lost some amount of money. But if he insists on not paying for his mistake and forces resolution I can't imagine I would want to help him out either..

Title: Re: Has anyone ever heard of this???
Post by: Wadozo on July 03, 2013, 05:22 pm
Too many buyers make the mistake of jumping in head first without the knowledge they need to ensure delivery. Not enough homework done by the buyer IMO. Rather, blinded by the thought of a large delivery to their door of a quality product at a great price.
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 05:37 pm
I'm not crazy.  I can see plain as day what that tracking says.  It says that they did leave a notice.....  He says he used his real name on a friends address so he should have no problem in going to the post office and retrieving his package.  This is REALLY dumb.
Title: Re: Has anyone ever heard of this???
Post by: nuggets5 on July 03, 2013, 05:54 pm
Wow, I would blacklist that idiot.

I'm scared to know how he sells his drugs. Probably walks around clubs and bars trying to sell drugs and sends text from his real phone, maybe pics of product :o
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 06:23 pm
So this customer thought that vendors use their own real return address and that I could just ship it back again.  I can't believe what I'm reading.

http://torimagesbp2vt3u.onion/i/MEU9.jpg
Title: Re: Has anyone ever heard of this???
Post by: Turkey for Breakfast on July 03, 2013, 06:36 pm
Yeah that is how it sounds.. He thinks you are going to get it back. Which if you were it would make sense for him to pay shipping and have you reship, however this is a pretty stupid assumption. Looks like you will be going to resolution. You will keep 100% as he fucked up and admitted to it.
Title: Re: Has anyone ever heard of this???
Post by: astor on July 03, 2013, 06:39 pm
I guess they used a fake name AND THEY DID LEAVE A NOTICE/CARD/SLIP but the customer used a fake name so he is now not willing to go retrieve the package from the post office I guess so he just expects me to reship him another order for free.

Check out this tracking.  Here is an censored screenshot - http://torimagesbp2vt3u.onion/i/eqsr.jpg

Looks to me like they attempted to deliver the package three times, as expected, but the business was closed the first time, and then the fake name became an issue. That's his problem, Jack. He can go pick it up or take the loss.
Title: Re: Has anyone ever heard of this???
Post by: moksha on July 03, 2013, 06:40 pm
So this customer thought that vendors use their own real return address and that I could just ship it back again.  I can't believe what I'm reading.

http://torimagesbp2vt3u.onion/i/MEU9.jpg
Ditch this fool. Blacklist and advise him to finalize the order he's admitted to fucking  up or move to resolution center and end contact. Admins will no doubt release payment, and perhaps be able to protect your feedback given the circumstances.
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 03, 2013, 07:04 pm
So I decided to be a nice guy today.  I will be reshipping his full order to a proper resident's name and he will finalize when he receives it and pay an extra 13% of the original order cost and I will cover the rest out of pocket.  He is very happy with this.  I am not so happy with it but I'm glad that it is over and done with.
Title: Re: Has anyone ever heard of this???
Post by: biglubes on July 03, 2013, 07:17 pm
way too nice jack. 

A fool and his money will soon be parted... (him of course)
Title: Re: Has anyone ever heard of this???
Post by: punchdrunk on July 03, 2013, 08:15 pm
What an asshole.  He's just trying to take advantage of you.  Using fake info was HIS mistake, not yours, and you shouldn't be held responsible for his stupidity.  He's either completely ignorant (and therefore posing a risk to you and to himself) or he's just a plain ole scammer.

Either way: blacklist.
Title: Re: Has anyone ever heard of this???
Post by: punchdrunk on July 03, 2013, 08:17 pm
So I decided to be a nice guy today.  I will be reshipping his full order to a proper resident's name and he will finalize when he receives it and pay an extra 13% of the original order cost and I will cover the rest out of pocket.  He is very happy with this.  I am not so happy with it but I'm glad that it is over and done with.

Until he comes up with some new excuse as to why he won't follow through with that deal, Jack.  I've often been accused of being "too nice" and even I wouldn't have done that for this guy.  :-\
Title: Re: Has anyone ever heard of this???
Post by: Turkey for Breakfast on July 03, 2013, 08:24 pm
+1 to you Jack for being that nice. I guess if you can afford it and you feel like this guy is not being dishonest, just stupid that's pretty cool of you. I really think that this level of stupidity should be cause for him to suffer the loss though.
Title: Re: Has anyone ever heard of this???
Post by: jackofspades on July 03, 2013, 08:45 pm
Take a deep breath Jack... this thread will make you laugh years from now :)
It made me laugh today.
Title: Re: Has anyone ever heard of this???
Post by: BlueSkiesRedEyes on July 03, 2013, 08:52 pm
I'm not sure I'd have been that nice, Jack.  But kudos to you for doing it.

That said, I don't think he's a scammer.  If he is, it's actually somewhat clever.  My official opinion is that he's just stupid beyond comprehension and somehow managed to stay alive long enough to learn how to get onto a hidden service and order drugs.

Please do us a favor and post his username, maybe just for vendors.  Nobody should have concentrated stupid that close to them.
Title: Re: Has anyone ever heard of this???
Post by: nuggets5 on July 04, 2013, 12:44 am
Jack,

No fuck that. This guy is an idiot, and he screwed up. You delivered on your end, it's all up to him. If I had lb's of weed non deliverable bc of a fake name then those vendors would have laughed at me. Don't give up, you will win in resolve.
Title: Re: Has anyone ever heard of this???
Post by: GrimWaldo on July 04, 2013, 01:33 am
OK, my $0.02...

I'm very new at all this and don't even have enough purchases to occupy all the digits of one hand, but this guy is very sloppy.
Apparently, he didn't even read (or pay attention to) your profile nor the item's sale page. Just from the meger purchases I've made, I can almost quote passages from the vendor's profile page. You gotta study that shit, people.
This is not Amazon. This is not eBay. This is a covert and illicit drug deal you're making, and you can't just leave the other guy hangin'! If he didn't like the terms of the sale, he should have shopped elsewhere. I did that many, many times before I found a couple of vendors that I was totally comfortable with.

I will be reshipping his full order to a proper resident's name and he will finalize when he receives it and pay an extra 13% of the original order cost and I will cover the rest out of pocket.  He is very happy with this.
...well, fuck yea he's happy! You probably just saved his ass! You're a much gentler soul than most, 'cause you had him dead to rights. Good for you. I would say, "now you've got a repeat customer"... but who the hell would want that?

If I were this guy, I'd feel like utter dog-shit for making such a bone-headed mistake, and would be prepared to take my lumps, just hoping the vendor would be as magnanomous as yourself.
"It's not a fake name, I just don't live there." ...seriously? ...for real? *sheesh*

Like I said, I'm on the outside lookin' in, just my $0.02.
Title: Re: Has anyone ever heard of this???
Post by: StonedAge on July 04, 2013, 02:57 am
sounds like this customer got their shit and is trying to get free drugs.
Title: Re: Has anyone ever heard of this???
Post by: gardenfresh on July 04, 2013, 03:31 am
it was my understanding that you don't have to sign for express packages, or has the policy changed? It sounds like this guy was trying to scam you.
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 04, 2013, 03:32 am
it was my understanding that you don't have to sign for express packages, or has the policy changed? We only ship Priority.

International.
Title: Re: Has anyone ever heard of this???
Post by: biglubes on July 04, 2013, 06:42 am
uhhhhhhh mods?
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 04, 2013, 12:38 pm
You probably remember my post in the newbies section. I don't have 50 posts to reply to your thread, but here is what I know RE: international express and registered mail policies for the USPS:

First, we don't play games with Express and Registered Mail. Everyone along the line has to sign for it including the truck drivers that run between offices. All Express scans especially are hawked by the muckity mucks so that they can hammer on anyone that borks it up, or to know who's wages to garnish if that diamond ring grows legs. They can't possibly know if an article just got a mistaken undeliverable scan versus attempted, though. As far as we're concerned, we did what you paid for at that point. Domestic parcels are attempted, and if they can't be delivered (nobody to sign, gate closed, won't fit, etc), a 3849 (pink slip) is left. Sorry we missed you, etc. This is only if the name is right but delivery can not be made, otherwise it immediately gets an undeliverable scan (bad name/address/refused/vacant) and sent back from whence it came. Lots of folks don't know that we have a vacant scan and rubber stamp... Once we scan the article as attempted, our clock stops and we're in no hurry to do anything with that parcel. The carrier leaves a notice, brings it back to the office, and a clerk puts it on the "wall" where we can find it when the customer brings in his slip. For *domestic* originating parcels, we leave a notice on day 1 and a final notice after 5 days, with a date of return 10 days after that on the slip. For *foreign* parcels, we leave notice on day 1, 5 days later a final notice, and a full 30 days later we send it back. Except we most often wait even longer than that because it's just sitting there not hurting anyone and returning that shit is work when we know the customer could show up anytime, usually the day after we bounce it. Also, we know returns probably won't make it anyway since it's all the way to fkn china or whatever, and is probably just some eBay trinket.

Long story short, your boy needs to call the post office and ask if there's a parcel on the shelf waiting. I promise the inspectors aren't camped out for weeks waiting for someone to pick something up at their leisure. You know that but he doesn't.

There are a raft of carrier newbies working the streets these days however. CCAs, or City Carrier Associates. The USPS BLOWS DONKEY DICK at training. The put these newbies making $14/hr with and old timer who may or may not have any tangible social skills for a few days and whatever they pick up during that time is all they know, besides the whirlwind orientation. That and where to bathroom is. SO it's quite possible that it really did get returned by some n00bus dillywhacker on day 1.

Sorry if you've covered any of this, I didn't read the whole thread through.

Good luck with your vending, and I always take note of your posts. You're a clever man

Ask me any domestic shipping questions you have, and chances are I can help at least a lil.

Just read the rest. That stooge just needs to go pick up the damn parcel. THEN he needs to send some bitcoins on over and apologize for existing. We don't check ID if you bring a slip, since if you have access to the slip you must be an authorized box holder. Only vacation hold pickups and restricted delivery certifides require ID AFAIK, as far as picking up mail goes.

You took the high road though friend. New vendor accounts are obscenely vulnerable to this kind of mickey mouse bullshit, as we know.
Title: Re: Has anyone ever heard of this???
Post by: HeatFireFlame on July 04, 2013, 01:30 pm
Wow... I just read this whole thread, Are you fucking kidding me, This guy has to be the biggest retard ever. He is literally to blame for every aspect of this things jack. Every single aspect. And wants a re-ship because he is too paranoid to go and pick up his package or get his friend to go pick up his package. Was this his first purchase?
This is exacty why noobs should read read read and fuckign read more before ordering, Not only that but they should order small, Read some more, then order big, Then keep reading. To whoever said this guy probably walks around selling drugs by doing the old "you looking for any .... mate" and sending texts from his own phone etc is 100% correct. he is an absolute dckhead this guy
Title: Re: Has anyone ever heard of this???
Post by: Davey Jones on July 04, 2013, 02:30 pm
Holy crap, dude like that we would quickly cut loose, too risky dealing with someone like that.  Those are the kind of people that can get other people busted too, "oh, I didn't know that guy was a cop"
Title: Re: Has anyone ever heard of this???
Post by: jackofspades on July 06, 2013, 07:33 am
This is exacty why noobs should read read read and fuckign read more before ordering, Not only that but they should order small, Read some more, then order big, Then keep reading.

id like a rule(s) like that, like your first [certain amount] of orders should be small or domestic or something like that. Or must have a forum presence for larger orders, of course its obviously up to the individual vendor but it could cut down on honest vendors like jack being scammed, perhaps a topic for a new thread...

Jack you are the man...

DO NOT MISTAKE KINDNESS FOR WEAKNESS.
Title: Re: Has anyone ever heard of this???
Post by: AbuNazir on July 06, 2013, 07:51 am
I guess they used a fake name AND THEY DID LEAVE A NOTICE/CARD/SLIP but the customer used a fake name so he is now not willing to go retrieve the package from the post office I guess so he just expects me to reship him another order for free.

Check out this tracking.  Here is an censored screenshot - http://torimagesbp2vt3u.onion/i/eqsr.jpg

Addressee Unknown [MONTH] [DAY], 2013, [TIME] [CITY], [STATE] [ZIP CODE] PO to Addressee
Notice Left (No Authorized Recipient Available) [SAME MONTH AND DAY], 2013, [EARLIER TIME] [CITY], [STATE] [ZIP CODE]
Notice Left (Business Closed) [SAME MONTH AND DAY], 2013, [EVEN EARLIER TIME] [CITY], [STATE] [ZIP CODE]


I guess the customer fucked up good this time....  Then expected me to send them another order for free.  That is not how it works....

lol, read the first post and thought "he used a fake name ans is too scared to go get it." Tell the guy to grow a pair. All you need is the slip to get the box. They don't ask for ID. There is no reason not to just walk in there, hand them the slip, and walk out with the box/letter. People are too fucking paranoid. Also, if you don't pick it up they attempt redelivery sometimes. If for some reason I have not heard of that the slip isn't good enough just say you forgot your fucking wallet, but here's the slip with my name on it. The post office doesn't give a shit.
Title: Re: Has anyone ever heard of this???
Post by: popjoe on July 07, 2013, 01:29 pm
No, no one has ever heard of it because it doesn't happen.  I don't have any experience with that mail service, but I have dealt with several in 3 different countries.  Because the package is tracked, usually if they aren't able to deliver they WILL HOLD the package anyway somewhere you will be able to pick it up. 

I assumed that it would be the standard since it has happened to me several times and have always been able to go pick up the package thanks to the tracking number.

It does make sense after all.  Sending mail back to where it came from is a burden for any mail service.  It's an extra cost, however small it may really be.  Business-wise, instantly shipping tracked mail back, just because it didn't work the first time, is suicide.  Holding undeliverable mail however only becomes a cost once storage room is exhausted and the items can be located thanks to the tracking number.

You know what else is business suicide?  Being generous with idiots.

And it's his own fault if he can't talk his way into getting the package anyway without ID, if he did need it.

Of course if he's a scam artist he's perfectly capable of that.  On the other hand if he's as dumb as he looks he'll probably soil his pants walking to the post office.  Hard to know which one it is.


PS: That's very kind of you and all but, aren't you afraid of attracting more scammers by showing how excessively nice you've been with this guy?  It's not something I would advertise publicly.  I'm not arguing the choice you made of course, it was probably necessary albeit a little too generous!

You know it's like, you give your little son/nephew/cousin a little cash for his birthday, you know his/her brother/sister WILL be asking for the same.  Greedy little pigs. Oink.
Title: Re: Has anyone ever heard of this???
Post by: Dickens018 on July 07, 2013, 03:27 pm
Don't know why buyers can't understand that a fake name is a red flag,  and a violation of most agreements. 
The buyer probably gets a 1000 pieces of mail in his name,  but very few as Tricky Dick Nixon, Bart "Smoking" Simpson or Slick Willie Clinton.  Most local mailboxes have last names of addresses written in box.  This does not even consider the US mail tracking program that stores info on every piece of mail.  This makes finding the odd addressee for any address very simple. 
Jack, as representative of commoners, I think you have delivered your end of the deal,  and buyer was nuts to play name games.  No one has to use their real names, just don't bother ordering. 

I personally don't sign for packages, but you seem to have a proven system, and this was clearly stated.  I'm guessing this was one of the new members.

Title: Re: Has anyone ever heard of this???
Post by: Hungry ghost on July 08, 2013, 01:34 pm
Very generous, jack.I just hope this joker doesn't rediscover his balls and go and collect his original parcel from the post depot where it clearly is.
        I guess we've all had to do that at some time. I actually had to do it having lost the slip and the guy behind the desk was like "dude we've got 3000 items back here but if you leave your phone number I'll ring you if it turns up"
       I did so thinking "am I just walking into some kind of trap? But sure enough later that day he rings up and says "hey! I've got your heroin if you want to come and get it?" (He didn't actually say this he referred to it as a letter!)
       So I went and retrieved it. It turned out the vendor had forgot to put stamps on it, so that's why it didn't get delivered. My arse was twitching a bit when I went in, but it felt so sweet to be driving away.
      Its important to remember then post office deal with huge volumes of mail,and unless you are rreceiving serious weight, they are not going to be inspecting it too much.
       This guys package is just sat on a shelf waiting for him to bring the slip in. It is probably more likely to cause him trouble if he doesn't collect it, as it has his name on it!
Title: Re: Has anyone ever heard of this???
Post by: mrmdma on July 08, 2013, 02:46 pm
It is possible that the customer is lying and he just didn't want to sign for his order therefore the order was sent back to the sender?

imho this would be a much more acceptable reason for this whole shitspin because if there is no one to sign for the courier shipment they WILL leave a note to pick it up from a postal center or a shipment courier headquarters of some sort.
Title: Re: Has anyone ever heard of this???
Post by: virmo_vendor on July 09, 2013, 02:08 am
Hmm. Somehow I expected to see many succesful transactions when I was going to visit your vendor page.
At first I was wondering why you were so scared of perhaps a 1/5, although that sucks for all of us 100% legit vendors even with a lot of transactions.
Perhaps it would be a good idea to start out with shipping smaller amounts. You'd get more orders, perhaps less money, but then this would be less of a problem for you.

It does not matter if the person is stupid or a scammer. You held up your end of the deal and even gave a tracking number. The customer was in the wrong, not you. And that person might have double the product by now...
You've been too kind.. while at the same time you kind of had to in order to save your rating.
When a vendor starts out and asks your amounts of money, I think many buyers would feel anxious to order.. therefore it's better to gain more succesful transactions with smaller amounts...

This reminds me of the only time old virmo shipped with a tracking number. Good thing is that the customer had low stats and old virmo required him to FE. At the right time the customer changed to feedback to: received order, will update later.
A while later the customer claimed that he did not receive the order, and the tracking site showed that it was delivered, and then that the address was wrong and it was returned to the sender. There was not even a return address on it  :o
The customer then said that old virmo shipped it to the right name and street but wrong number. Then claimed copy pasting pgp messages was wrong and it should be written manually and that he knew all about it because he was a big vendor with only succesful transactions.
Then old virmo said he must have been either completely retarded or LE. Then never heard from the guy again, while taking a hit in the rating, but luckily already had the money.

You sound like a good guy and I hope you stay this way. There are some big vendors out there that claim to know exactly when their orders arrive, while there is no tracking number used. Then if it does not arrive they offer a reship of about 80% if the customer pays 50% and then they ship nothing again and tell the customers that they must be flagged even though they do receive all other orders...

Stay true like you seem to be, then you're the man  8)

Now about this blacklisting thing. This is a vendor only thing now? We don't have access to the vendor forums?
Some buyers in the EU seriously need to be discussed. People advice against FE'ing, but if we did not then all those buyers with new accounts would not have paid us and simply claimed they did not receive anything, not even letters from customs...
At the same time it's bad that we give them a better buyer profile by requiring them to FE...

Oh well.. You felt certain about yourself and did not have the time to check the tracking.
You did, otherwise you wouldn't have posted so much about it on here ;)
Next time just check the tracking for your own peace of mind. And know that there are 2,3 slips as mentioned earlier and what happened this time was not your problem.

Good luck with your business :) You will soon proceed us with your bulk amounts  >:( ;)
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 09, 2013, 02:35 am
Oh well.. You felt certain about yourself and did not have the time to check the tracking.
You did, otherwise you wouldn't have posted so much about it on here ;)
Next time just check the tracking for your own peace of mind. And know that there are 2,3 slips as mentioned earlier and what happened this time was not your problem.

I don't like to check tracking because I don't like to bring anymore attention to the orders.  I did check it though.  Screenshots are above.

As for the low amount of transactions.  Yeah, many of my customers have been waiting on BST to get coins so I've only sold five kilograms from this account so far.  It will grow. :)
Title: Re: Has anyone ever heard of this???
Post by: Jason Bourne on July 09, 2013, 11:00 am
You know what else is business suicide?  Being generous with idiots.

This.

[...] PS: That's very kind of you and all but, aren't you afraid of attracting more scammers by showing how excessively nice you've been with this guy?  It's not something I would advertise publicly. [...]

And this.
My 2 satoshis:
Business is not about being nice, it's about being fair. There is a nuance. Do you feel like you did your part of the job? Than let it slide. From what you state, there is nothing you could have done to avoid this outcome, you conducted that transaction as per your T&C's. So what? Why do you want to do a reship?
I don't understand that move business wise.
He'll be pleased, sure, and you made yourself a lot of new customers who stumbled across this thread, not sure there the kind of guys you want running their errands in your little store though...

A quick question to help us understand:
- how long has that parcel been sitting in the post office?
If he used his name as stated, he should be able to pick that up. Where I'm from, you need to show recipients ID no matter what. He still could have someone else pick that up for him, if he's not comfortable doing that himself.

- Reading your comms, I cannot see whether it was shipped back already, or if it's going to be shipped back.

This part doesn't add up. Your not in resolution, so it's been less than 17days since put in transit (assuming you shipped the same day you changed status). You said it got dispatched too fast, resulting in that issue. 3day int. shipping would be fast, I guess. 2 attempted deliveries makes it 5days. They don't return to sender before, at least 10 days.

- does he have the slip, or not? It happens here that postal workers are lazy and omit to leave the slip, or they put it in a wrong box, that happens. It happens less with letters than parcels, still. If he doesn't have the slip, he wouldn't be able to pick the parcel up, obviously. I believe you can still send your receipt, using that, he'll get the package.
 
I'll assume you did your part, you shipped on time, the parcel made it through customs in a whim and it was shipped out for delivery to the address that was provided (which is essential, but can't be verified here. I won't elaborate). 

This guy clearly didn't do the job on his end. He left a name which wasn't the tenants, now he's scared to shit to pick up the sending, fuck him end of the story. If you want to be nice, help him get the shit. It's easy. In this thread alone there is tons of advice, you could figure a way he'd be comfortable with.

A reship? It's over the top, it's undue, hence completely irrational. 
Personally, I witnessed drastic improvements in my life once I learned to say no. Just saying...

Peace out
Jason
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 09, 2013, 01:19 pm
Yeah, it made it faster than you stated Jason.  I didn't say it came too fast, he did.  I'm not stating dates or times in this thread.  I also wont be doing this for anyone again.  I have terms and conditions and I will follow them for now on.

Nobody else expect some ridiculous reship deal like this because you will not get it.  Read my terms and conditions because they will be followed.
Title: Re: Has anyone ever heard of this???
Post by: Jason Bourne on July 09, 2013, 02:08 pm
Yeah, it made it faster than you stated Jason.  I didn't say it came too fast, he did.  I'm not stating dates or times in this thread.  I also wont be doing this for anyone again.  I have terms and conditions and I will follow them for now on.

Nobody else expect some ridiculous reship deal like this because you will not get it.  Read my terms and conditions because they will be followed.

It is understandable you won't mention dates here. Still, you didn't answer any of my questions. Only one requires dates.

Would you PM me whether the parcel left the post office already, I'm looking up all the info I can on how the postal system works?
 
Title: Re: Has anyone ever heard of this???
Post by: somt629o on July 18, 2013, 11:20 pm
Is this customer's actions and behavior worthy of getting blacklisted? ???

this guy is asshole, headache, liar, and ultimately tried to fuck you over. It's shits like that messing up trust and FE on SR. So in short, if I had the power I'd ban him.
Title: Re: Has anyone ever heard of this???
Post by: motek on July 18, 2013, 11:37 pm
Yep, I saw it as a scam attempt as soon as I read  it .... the part about the pack "being shipped back to china" is just complete bullshit :o  As IF they would in any hurry  ::)


Git em Jack,  ;)   people like this are bad for TSR  >:(



Regards Jacky boy  ;D


m m m motek  :)
Title: Re: Has anyone ever heard of this???
Post by: Jack N Hoff on July 19, 2013, 04:08 am
I already reshipped him another hundred gram order and I'm sure that it has already been delivered.  He said that he is going to be a return customer but on an FE basis only and we're both okay with that.  He is extremely happy with how everything worked out.  I mean seriously, how could he not be? ;D

Quote
5 of 5    Jack N Hoff is on of the most professional vendors operating on the Silk Road today he goes above and beyond to provide exemplary service to his customers, resending a package out of his own pocket to me despite of a problem with shipping on my part it would be foolish of you to buy M1 from any other vendor on Silk Road    6 days
Title: Re: Has anyone ever heard of this???
Post by: MrBing2012 on July 19, 2013, 03:47 pm
Yeah, it made it faster than you stated Jason.  I didn't say it came too fast, he did.  I'm not stating dates or times in this thread.  I also wont be doing this for anyone again.  I have terms and conditions and I will follow them for now on.

Nobody else expect some ridiculous reship deal like this because you will not get it.  Read my terms and conditions because they will be followed.

I really hope no one tries to take advantage of you now that they know how generous and forgiving you are.

I would not be anywhere near as nice as you. Stupid people need to learn from their mistakes or they will be stupid forever...lol
Title: Re: Has anyone ever heard of this???
Post by: motek on July 20, 2013, 03:23 am
I already reshipped him another hundred gram order and I'm sure that it has already been delivered.  He said that he is going to be a return customer but on an FE basis only and we're both okay with that.  He is extremely happy with how everything worked out.  I mean seriously, how could he not be? ;D

Quote
5 of 5    Jack N Hoff is on of the most professional vendors operating on the Silk Road today he goes above and beyond to provide exemplary service to his customers, resending a package out of his own pocket to me despite of a problem with shipping on my part it would be foolish of you to buy M1 from any other vendor on Silk Road    6 days


Impressive Jack, nicely handled  8)  fuckin strange OP though!  :o


Aaaay VEEEEEE!  Howdy cowdy!   Hey bro I think we might have got off on the wrong (Ron) foot, coz I mainly like what you say bro, so....Peace  :)


Take care all, and now, please, a slow hand clap for (the new, metamorphasizing  :o) Jack, which he deserves for his sheer tenacity and diplomatic extremes  8)  ;D

moved munted marvellous motek  8)
Title: Re: Has anyone ever heard of this???
Post by: Jason Bourne on July 20, 2013, 03:42 pm
1) Yep, I saw it as a scam attempt as soon as I read  it ....
2) the part about the pack "being shipped back to china" is just complete bullshit :o  As IF they would in any hurry  ::)

m m m motek  :)

1) I'm not sure, this guys replies seem legit. The parcel was tracked, so Jack could see whether it was delivered/picked up.
2) this.

 
I already reshipped him another hundred gram order and I'm sure that it has already been delivered.  He said that he is going to be a return customer but on an FE basis only and we're both okay with that.  He is extremely happy with how everything worked out.  I mean seriously, how could he not be? ;D

Quote
5 of 5    Jack N Hoff is on of the most professional vendors operating on the Silk Road today he goes above and beyond to provide exemplary service to his customers, resending a package out of his own pocket to me despite of a problem with shipping on my part it would be foolish of you to buy M1 from any other vendor on Silk Road    6 days

- what about the initial parcel? How long until it was sent back?
- any attempt to recover it whilst it was sitting at the post office?

This guy is indeed the worse customer you could imagine. Even the feedback he left reminds me of what you sometimes see on vendor profiles from new sellers making up some bogus generic crap. A few more orders from this guy and you'll have someone reporting you to the admins.  ;D

Peace out
Jason

Title: Re: Has anyone ever heard of this???
Post by: hielonite on July 20, 2013, 05:01 pm
jack is a total pushover. The whole road finna be goin in on that nigga ass. ya heard me?

bahaha... sorry, couldn't contain myself.