Silk Road forums

Support => Technical support => Topic started by: mracid on December 23, 2012, 01:46 pm

Title: Account purged
Post by: mracid on December 23, 2012, 01:46 pm
Quote
The account has been purged from our system. There are no records of it, there is no account for you to log into, and there is nothing we can do to help you. I'm really sorry but you'll have to buy a new account if you want one.

That is the reply i got from SR support when I could not log in to my account.. I stopped using the account around a year ago, and now that I can sell again, I cannot log in!

What does purged even mean? Has anyone experienced this?

I paid hundreds for the account and now cant use it..

Title: Re: Account purged
Post by: Miracore on December 23, 2012, 04:48 pm
Purged means to rid through cleansing. So they probably went through their database and "purged" all the accounts that were inactive for a couple months or more? Idk, thats just a guess but it seems like thats what happened. If it is what happened, then your old account was basically deleted  :(
Title: Re: Account purged
Post by: mracid on December 23, 2012, 07:33 pm
Yeah that sounds about right.. Seems unfair though, as I paid 300 for it. Im being told that I have no option but to buy another account  :(
Title: Re: Account purged
Post by: astor on December 23, 2012, 08:05 pm
Yeah, I think they remove accounts if you don't log in for 5 or 6 months. Sucks for you, because vendor accounts cost $500 now.
Title: Re: Account purged
Post by: Miracore on December 24, 2012, 12:38 am
On SR, Im sure you can make that $500 back in no problem. So regardless, its a good investment  :o
Title: Re: Account purged
Post by: Krime Pays on December 24, 2012, 03:36 am
Yeah that sounds about right.. Seems unfair though, as I paid 300 for it. Im being told that I have no option but to buy another account  :(

1 year ago vendor accounts cost $150. Why did you pay $300 for a vendor account?