Silk Road forums
Support => Technical support => Topic started by: AlphaN302 on December 16, 2012, 02:21 am
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Hello support,
I need help. I can't login to my account of AlphaN302. I had sent it 14 bitcoin on Friday, and last night I tried logging in but it had said silkroad was under maintenance, after it had asked me to input my pin? My account still exists but I cant login! How can I get in contact with SR Support to get my account back?
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This is an unofficial support forum. You should contact SR staff by creating a new account and using the system on the site.
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Hello support,
I need help. I can't login to my account of AlphaN302. I had sent it 14 bitcoin on Friday, and last night I tried logging in but it had said silkroad was under maintenance, after it had asked me to input my pin? My account still exists but I cant login! How can I get in contact with SR Support to get my account back?
As astor has stated above, contact SR Support from a new account on the main site.
What actually happened in this case is that you used a link (presumably from Wikipedia, or The Hidden Wiki) which directed you to a site where you were asked for your login details. Silk Road will NEVER ask you for your PIN. The whole idea of a PIN is that nobody can gain access to your funds even if they somehow manage to get into your account. Seeing as you gave up your PIN, any funds which you had in the account are now gone.
You need to MEMORISE the official Silk Road link (http://silkroadvb5piz3r.onion) rather than relying on pages that literally hundreds of thousands of people have editing rights to.
- grahamgreene