The SR message system. No, in fact that wastes time. You only need to encrypt sensitive info, like your address or a tracking code (which reveals your address). Messages inquiring about a product or asking if it has shipped shouldn't be encrypted. It's better to send all messages through SR. In case there is a dispute, and you are in the right, that conversation history can help the admins make a determination. Anyone can make up messages sent through other channels. SR doesn't send emails. It's an internal messaging system. Yeah, pretty much. SelfSovereignty made a desktop client called MetaSilk that will log in and notify you of orders and messages, which makes that a little easier. Log onto the site. That's it. It would be difficult to add a proper email notification system, and it would introduce unnecessary risks.