Silk Road forums
Discussion => Silk Road discussion => Topic started by: branflakes on October 29, 2011, 08:53 pm
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I made an order with a (reputable) vendor 5 days ago. Its status is "processing" which is to be expected. I have sent a few messages to the vendor, including my address so the order can be sent out, but I haven't heard anything back at all. All of my messages have been read though and the vendor has also updated their seller's page so it's apparent they are around. :-\
I feel like the vendor doesn't want to do business with me because they haven't even responded back to acknowledge my order. Do you guys think I should cancel it or sit on it for a few more days?
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If they are not answering I would probably just cancel it, because they should either send it, canceled your order if there is an issue, or at least sent you a message letting you know what is up.
Peace,
DigitalAlch
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You can always cancel and re-order if the vendor actually gets a hold of you. If it's a reputable vendor I'm sure they have a good reason for not responding (some vendors say right on their profile page not to PM then until at least 7 days after item has been marked shipped).
But if it bugs you that much, cancel the order and send them a PM telling them why. If enough people do it, that's the market telling the vendor to get their shit together on shipping times or lose some serious money. They will either smarten up or another seller offering better service will come along and take their business - and you will be better off for it.
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lol Alch you beat me to it!
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Ha, yea just a tad faster this time. (First time for everything)
But you make a wonderful point about being politely vocal, so people vendors know what the common respectful approach is too handling orders.
It also helps this meritocracy be truer. Virtues, Good Practice, and a of course quality product means one will make a wonderful name for themselves as some have all ready.
Peace,
DigitalAlch